Hello Bashear, We are glad that our unit provides a unique and enjoyable wildlife-watching experience. We're also delighted that you appreciate the efficiency of the solar panel in keeping the battery charged. Sustainability is a key focus for us, and we're pleased that our solar-powered solution aligns with your values. Thank you for your positive feedback. Have a wonderful day.

Hello, It appears that there was a misunderstanding regarding how this model functions with its solar panel. We want to ensure that we provide you with accurate information. It's important to note that the FLEX-S is equipped with an onboard lithium battery that is constantly charged by the integrated solar panel. The solar panel replenishes this internal battery, which serves as the primary power source for the camera, and when it depletes to a certain level, the camera will switch over to the backup battery and utilize it as a power source until the internal battery is sufficiently recharged. This strategy optimizes the longevity of both primary and backup battery systems. Additionally, the internal battery can be supplemented with additional power sources, such as the eight-AA battery tray or the LIT-22 lithium battery, further enhancing the camera's overall battery life and resilience.
We are eager to learn more about your experience with our product and ensure that you have an optimal experience with our units. Your satisfaction is paramount to us, and to ensure this, one of our experts will promptly reach out to you to address any concerns you may have with your Flex S and its operation. We are committed to assisting you and ensuring you receive the best possible experience. Thank you, and have a great day.

Hello, Thank you for allowing us the chance to address your concerns. We're glad we could connect with you directly and provide a solution that suits your needs. Your satisfaction is incredibly important to us. Please remember that our team is always available to assist you whenever you have questions or need support. Feel free to reach out to our dedicated customer service team if you have any further inquiries or require additional assistance. We truly appreciate your feedback and ongoing support. Have a great day.

Hello, Thank you for sharing your feedback. We truly value your insights, especially regarding the reliability of our trail camera unit. We understand how crucial reliability is in this context. To better understand your experience and ensure we address your concerns effectively, we'd like to gather more information. Your concerns will be elevated to our higher-ups, and an expert will reach out to you shortly to investigate further and provide any necessary assistance. Rest assured, we're here to assist you every step of the way. Thank you again, and have a great day.