Customer reviews from spypoint.com
Spypoint - FLEX-S Trail Camera
Average customer rating
4.4
(343 Reviews)
Rating breakdown 343 reviews
5 Stars
248
4 Stars
44
3 Stars
13
2 Stars
11
1 Star
27
86%of customers recommend this product.
(
281 out of
327)
Customer Reviews for Spypoint - FLEX-S Trail Camera
Customer Rating
5
Great camera
on October 6, 2024
Posted by: K Boyz
from Walnut Cove, NC
Gender:Male
I purchased several of them over a year ago and the ease of set up and picture quality it fantastic. I haven’t had the opportunity to use the video feature but will try that here in the near future.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, October 6, 2024
Thank you for sharing your positive experience with us. We're glad to hear that you find the setup easy and the picture quality fantastic. When you're ready to explore the video feature, we can't wait to hear how it goes. If you have any questions or need assistance, feel free to reach out. Happy capturing.
Written by a customer while visiting spypoint.com
Customer Rating
5
on October 8, 2024
Posted by: PMacDaddy69
from Toronto
Gender:Male
Set up couldn't be easier. Impressed with range of set up and cellular sync options. So far impressed with the fact the power still shows close to 100% ( courtesy of the solar panel) and with the addition of a cell extender, getting pics on a regular and consistent basis where the cell coverage is usually not too good. I am 1200 miles away and can manage everything via my Spy point App . Pretty impressed.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, October 9, 2024
Hi; Thank you for your fantastic review! We’re thrilled to hear that you found the setup process so easy and that the range of setup, solar panel, and cellular sync options has impressed you. Managing everything from 1200 miles away using the SPYPOINT app is truly a testament to the convenience our technology provides. We appreciate your support and look forward to continuing to meet your needs.
Written by a customer while visiting spypoint.com
Customer Rating
1
Very Disappointed
on October 8, 2024
Posted by: KNJB
from Alberta Canada
Gender:Male
I purchased 2 of these cameras, but due to the issues with the first camera, I returned both. The one I did use worked for a short time, then quit sending pictures. A replacement was sent to me and it too failed after just a few pictures being taken. The trouble shooting process was very disappointing, often taking a very long time to get through. Each time I was required to hike into the camera. I have switched companies and have had great success with their cameras in the exact location I had the SpyPoint. Now I have had to call in twice to get CC charges reversed because my card is getting charged for subscriptions to cameras I do not have.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 9, 2024
Hello; We understand your disappointment with the reliability of the cameras and the troubleshooting process and truly regret the challenges you faced. We strive to provide a seamless experience, and it’s essential that your gear performs as expected. Rest assured that our team will prioritize resolving the subscription charges swiftly. We’ve escalated your concern to our higher-up team, and an expert will reach out to you shortly to ensure the subscription charges are resolved and to address any remaining concerns.
Written by a customer while visiting spypoint.com
Customer Rating
2
Battery life is trash
on October 10, 2024
Posted by: Dubz
from Wisconsin
Gender:Male
I have 5 of these and the solar panel doesn’t charge. The micro S charges like a champ, but I’ve had to pull every flex s out of the woods to recharge the internal battery AND put new AA batteries in. These cameras eat thru batteries.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 13, 2024
Hi; We understand the importance of reliable battery performance, especially in the field. While the solar panel is designed to assist with battery longevity, battery lifespan is influenced by several factors, including usage patterns, environmental conditions, and camera settings. Factors such as the number of photos taken, video mode usage, transfer frequency, delay, and multiple shots can significantly impact battery life. Additionally, cellular coverage plays a crucial role; when the signal is weak, it can strain battery life. We will elevate your concern to our higher-level team, and our expert will reach out shortly to provide you with the assistance you need and ensure you have a seamless experience with our products.
Written by a customer while visiting spypoint.com
Customer Rating
1
Waste of money
on October 10, 2024
Posted by: frustrated38223
from Ontario Canada
Gender:Male
Of all the SPYPOINT cameras I’ve owned this new one is the worst. Doesn’t get reception anywhere in the woods where the others do. Which causes it to eat batteries in a day - because it’s looking for service
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 13, 2024
Hi; Reception and battery life can be significantly impacted by various elements, including environmental conditions and camera settings. If the camera is constantly searching for a signal, it can strain the battery, leading to reduced longevity. We aim to ensure you have a reliable experience with our products; we will elevate your concern to our higher-level team, and our expert will reach out shortly to provide you with the assistance you need and to work with you to explore the specific conditions of your setup, as well as any other factors that may be influencing your camera’s performance.
Written by a customer while visiting spypoint.com
Customer Rating
2
Not reliable
on October 13, 2024
Posted by: ScoutSmith
from Nova Scotia
We have 3 camera 2 with solar and 1 battery. They work when set up and checked at the house. But when they are out in the field and set up. They get the green signal but rarely send photos they. We are getting very frustrated. Cause support says to bring them home and we will test them. But they work at home.
Anyone else with these problems ??
Anyone else with these problems ??
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 13, 2024
Hi; We completely understand your frustration regarding the performance of your cameras in the field. It’s vital for them to operate reliably, especially when set up in remote locations. To thoroughly investigate the issues you've encountered, we invite you to reach out to our team at 1-888-779-7646 or via https://www.spypoint.com/en/chat. We're here to explore the situation further and provide the assistance you need to enhance your experience. Thank you.
Written by a customer while visiting spypoint.com
Customer Rating
5
Great camera.
on October 14, 2024
Posted by: djf177
from Osceola Mills, PA
Gender:Male
I couldn’t be happier. It’s so nice to have this camera and to receive the photos without going to get a disk.😊
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, October 14, 2024
Hi; It's fantastic to hear how pleased you are with your SPYPOINT camera. The convenience of receiving photos directly without the hassle of retrieving a disk is what we strive for. Thank you for sharing your positive experience.
Written by a customer while visiting spypoint.com
Customer Rating
4
Flex s
on October 15, 2024
Posted by: Thunder chickens
from Michigan beaverton
Gender:Male
They are super ,I will slowly replace the flex with the flex s
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, October 16, 2024
Hi; It's great to hear that you're enjoying the FLEX series. The FLEX-S takes everything you love about the FLEX and enhances it for an even more rewarding experience with an integrated solar panel for extended usage. We’re excited for you to explore the added performance that it offers. If you have any questions about it or need assistance during the upgrade, we're here to help.
Written by a customer while visiting spypoint.com