Hello; We understand how important reliable power is for your setup. The FLEX S model's solar panel is designed to charge the internal battery, which serves as the primary power source. When the internal battery depletes, the system automatically switches to the backup battery until it recharges to a stable level. That said, the issues you're encountering, such as the camera needing frequent resets, are certainly not expected behavior. We'd like to investigate further and help resolve this for you; we’ve escalated your case to our higher-level support team. An expert will reach out to you shortly to provide the support needed to address this.

Hi; We understand that challenging terrain and cell reception can impact camera performance, and we're glad to hear that you’ve found a solution with the SPYPOINT antennas to enhance signal strength. We’re committed to providing reliable performance, and your feedback is invaluable for improving our products. If you need further assistance or have more insights to share, please don’t hesitate to reach out. Thank you for sharing your experience.

Hi; We appreciate your loyalty as a returning customer, and we're truly dismayed to hear that you’ve experienced issues with the solar battery performance on your FLEX S. While it’s great to hear that your Link-Micro-S-LTE is performing well, we understand how concerning it can be when another device doesn't meet your expectations. Factors such as environmental conditions and battery settings can affect solar performance, and we’d like to help you and delve deeper into the situation. We will escalate your concern to our higher-up team; our expert will reach out to you directly to investigate this issue further and provide assistance. We appreciate the opportunity to resolve this matter for you.