Hello Alex, It's truly heartening to hear that you're enjoying the solar panel addition to our Flex model, along with its user-friendly setup and the convenient instant mode feature. Knowing that we can provide you with reliable gear year-round is incredibly rewarding for us. We deeply value customer input, and your suggestion is greatly appreciated. Thank you for not only sharing your feedback but also that captivating picture. Your contribution enriches our community. Wishing you many more adventures ahead, Have a wonderful day.

Hello, we want to emphasize our dedication to addressing your concerns. Despite our efforts to reach out to you multiple times, it appears that we were unable to establish contact as previously indicated. Rest assured, your satisfaction remains our top priority, and we're eager to provide further assistance. Please feel free to contact us directly at 1-888-779-7646 or via our chat service at https://www.spypoint.com/en/chat. Should you require any assistance, please don't hesitate to reach out. Have a great day.

Hello BDM57, Thank you for bringing your recent experience to our attention; we understand the concern of encountering issues with your device shortly after purchase, especially given the inconvenience of the location and your work commitments. Our team is eager to assist you further and ensure that your device is functioning as intended. We'll be reaching out to you shortly to discuss the situation in more detail and provide the necessary support. Have a great day.

Hello George, Thank you for providing us with your feedback. We truly appreciate the detailed review of our camera's performance, especially the recognition of its configuration within the instant mode and the picture quality, and we understand your concern about the battery life. The built-in solar panel is indeed designed to help maintain the battery level of the unit, however, it's important to note that there are several factors that could contribute to the rapid drain of batteries, firstly, the installation of the camera plays a crucial role in maximizing the charging efficiency of the solar panel, also, factors like low signal strength, SD card reading issues, operation mode usage, and overall settings configuration influence how it utilizes power. To address this concern, we recommend reviewing and adjusting your camera settings according to your preferences, additionally, updating the firmware can significantly alleviate any challenges; if you have any further questions or concerns, please don't hesitate to reach out to our support team at 1-888-779-7646 or via https://www.spypoint.com/en/chat. We're here to ensure your experience remains great. Have a great day.