Customer reviews from spypoint.com
Spypoint - FLEX-S Trail Camera
Average customer rating
4.4
(343 Reviews)
Rating breakdown 343 reviews
5 Stars
248
4 Stars
44
3 Stars
13
2 Stars
11
1 Star
27
86%of customers recommend this product.
(
281 out of
327)
Customer Reviews for Spypoint - FLEX-S Trail Camera
Customer Rating
5
Easy to setup
on March 14, 2024
Posted by: Tattoo
from Field Ontario Canada
Gender:Male
Works as advertised easy to setup also good service ⁹
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, March 14, 2024
Hello, We're thrilled to hear that you found our product a breeze to set up and that you're pleased with the service you received. Our team is dedicated to making things as smooth as possible for our users. Thanks a ton for your support, and have a pleasant day.
Written by a customer while visiting spypoint.com
Customer Rating
5
Awesome surveillance camera
on March 16, 2024
Posted by: Anonymous
from Bridgewater Nova Scotia Canada
Gender:Male
I use this camera along with a few other SpyPoints. This one I like the most cause I never have to leave tracks in the snow to change batteries etc. this camera is awesome. I only wish they would make a sign saying SPYPOINT CAMERA IN USE 24/7.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, March 17, 2024
Hello Darren, We're delighted to receive your positive feedback and glad to hear that you find our camera convenient, particularly with its battery longevity feature. Your suggestion for a 24/7 camera usage sign is invaluable, and we'll definitely pass it along to the team for consideration. Thank you for sharing your experience with our cameras. Have a fantastic day.
Written by a customer while visiting spypoint.com
Customer Rating
5
Recieved as a gift best one ever.
on March 21, 2024
Posted by: Top A 182FA
from Michigan
Gender:Male
Easy to use with great costumes support. Really like how sent to cell phone along with notification. Very good pictures day and night.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, March 21, 2024
Hello, We're thrilled that our product made such a positive impact as a gift for you. Your appreciation for the convenience of notifications and photo delivery to your phone means a lot to us. Creating high-quality, user-friendly products and an excellent customer support experience is what we strive for. Thank you for sharing your feedback. Have a wonderful day.
Written by a customer while visiting spypoint.com
Customer Rating
5
Best camera I have ever iwned
on March 21, 2024
Posted by: Huntin Deer
from Michigan
Gender:Male
Bought this as a gift for my hunting buddy and after one month I knew I had to have one, bought it and with the solar used it for 6 months straight and never needed to visit the camera at all, always reliable and sent great pics
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, March 21, 2024
Hello, We're delighted to hear that you not only gifted our camera but also invested in one for yourself. Your trust in our technology is greatly valued. The addition of the solar panel was aimed at improving the user experience and minimizing the need for frequent charging visits, and we're pleased that it offered reliability and that you're satisfied with the excellent picture quality. Thank you for choosing our products and for sharing your experience. Have a fantastic day.
Written by a customer while visiting spypoint.com
Customer Rating
5
Great feature
on March 23, 2024
Posted by: Lea ann
from West plains mo
Gender:Female
I got this couple months ago and love how the picture come and they are very clear picture.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, March 24, 2024
Hello, Thank you for taking the time to provide feedback. We're thrilled to hear that you're enjoying both the picture quality and the convenience of our product's transmission feature. We're delighted that our product has enhanced your experience. Have a wonderful day.
Written by a customer while visiting spypoint.com
Customer Rating
5
Great Camera
on April 1, 2024
Posted by: Brian87
This is a quality camera that’s easy to setup and takes great pictures. The solar panel is a game changer
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, April 2, 2024
Hello Bgilb, we're delighted to hear you're enjoying the camera and its user-friendly interface, as well as its ability to capture exceptional images. We highly value your acknowledgment of the enhanced functionality provided by the solar panel, designed to improve reliability and convenience in the field. Your feedback on our camera system is deeply appreciated. Thank you so much, and have a wonderful day.
Written by a customer while visiting spypoint.com
Customer Rating
5
Reliable, Great Videos/Images, 100% reccomend!
on April 3, 2024
Posted by: Ammar
from PA
Gender:Male
VERY happy with this camera. Love the flex series and having the solar panel really EXTENDS the battery life on this camera. Allowed me to put this camera out in a very remote location where I did not want to have to keep going in to change batteries. Amazed at the video quality and audio from the camera. HIGHLY reccomend!
Response from spypoint.comBy CUSTOMER SERVICE, April 4, 2024
Hello Ammar, We deeply value the importance of dependable equipment, particularly in remote settings, and we're delighted that you're enjoying your time with our camera. It's incredibly rewarding to hear that the FLEX model, coupled with the solar panel, has significantly enhanced your hunting endeavors by extending battery life and providing top-notch video and audio capabilities to capture those crucial moments in the wild. Your trust in our product is truly humbling, and your recommendation is immensely appreciated by our entire team. Thank you sincerely for your enthusiastic review. Have a wonderful day.
Written by a customer while visiting spypoint.com
Customer Rating
2
Unreliable
on April 8, 2024
Posted by: Jack of all trades 01
Gender:Male
Camera transmits photos for three days and has to be turned off and on to work again. Batteries are fully charged and camera is located 100 ft. from my wi fi.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, May 7, 2024
Hello Jack, We're delighted we could connect as promised and are thankful for the opportunity to address your concern directly. Thank you for giving us the chance to provide a solution that meets your needs. We truly appreciate the time you've given us. Please feel free to reach out if you require any further assistance. We're here for you whenever you need support or have questions. Don't hesitate to get in touch: https://www.spypoint.com/en/chat. Thank you for your continued support. Have a wonderful day.
Response from spypoint.comBy CUSTOMER SERVICE, April 8, 2024
Hello, Thank you for reaching out with your concerns. It's crucial to acknowledge that the camera's transmission performance can be influenced by various factors, particularly signal strength in your specific location. Unlike traditional Wi-Fi-connected cameras, our system operates on an LTE cellular connection for transmission purposes, ensuring a more robust and dependable connection. Furthermore, keeping your camera's firmware up-to-date is essential for optimizing its performance. Each firmware version typically incorporates enhancements and corrections that enhance the camera's overall functionality; therefore, ensuring your unit is running the latest firmware version can potentially overcome any underlying challenges. Rest assured, we're fully committed to resolving this matter promptly. Your concern has been escalated to our higher-tier support team, and our experts will reach out to you shortly to provide the necessary assistance. Have a great day.
Written by a customer while visiting spypoint.com