Customer reviews from Hoover
Hoover - WindTunnel Cord Rewind Pro Upright Vacuum - Gray
Average customer rating
4.4
(268 Reviews)
Rating breakdown 268 reviews
5 Stars
170
4 Stars
59
3 Stars
18
2 Stars
5
1 Star
16
90%of customers recommend this product.
(
197 out of
220)
Customer Reviews for Hoover - WindTunnel Cord Rewind Pro Upright Vacuum - Gray
Posted by: Loren
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleans great, easy to use, love the automatic cord rewind
Written by a customer while visiting Hoover
Posted by: Mohammed
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my favorite brand. We are hooked. I just replace this with newer version every fee years
Written by a customer while visiting Hoover
Posted by: Cydney
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I should have believed the reviews I read when they said the cord didn't wind back into the vacuum. I haven't even had this a month and already the cord won't go back into the vacuum. I even tried the "tricks" that I read online but that didn't work. So I'm left hanging the cord over the handle. The vacuum itself seems kind of cheap/poorly made. I expected more from Hoover.
Response from HooverBy hooverpwr, hooverpwr, March 8, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your WindTunnel Cord Rewind . We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
poor quality and service
on February 24, 2023
Posted by: mrtj
from laeridge texas
I think now I have had three of these. after a few months the auto rewind stops working. when i call hoover they send me to some unknown repair shop about 1 hour away and they tell me they may or may not fitx it under warranty.. they other option is to cut the cord and send them a picture and they may replace it.. the problem is I will be without a vacuum for 10 days. they could not even trust me enough as I am a loyal customer.. dont buy
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, March 2, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your WindTunnel Cord Rewind. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Cheaply Made
on February 13, 2023
Posted by: CK
from Undisclosed
[This review was collected as part of a promotion.] This is my second Hoover. First one lasted 15 years. The quality has gone downhill. It's smaller yet doesn't feel any lighter in weight. I expected more from this brand quality-wise,
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, February 19, 2023
Thank you for taking the time to share your feedback regarding your WindTunnel Cord Rewind Pro. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
5
Good vacuum
on February 11, 2023
Posted by: Ddloc
from Saint Louis
I received my Hoover vacuum a fast shipment , description as stated, easy assemble . After assembly my first use was great easy move and great suction. Oh and the price was great, too.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Annette
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's always a little awkward, getting used to a new vacuum, but I will always have Hoover wind tunnels!
Written by a customer while visiting Hoover
Posted by: gary
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] like all the other new vacuums the hoes are junk the old ones were better they didn't spring back at you break stuff on you hoes extension don't stay in as you reach up they let go and come off i use my shop vac hose to clean fans and blinds so there go
Response from HooverBy hooverpwr, hooverpwr, February 12, 2023
Thank you for taking the time to share your feedback regarding your wind tunnel. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover