Customer Reviews for Hoover - WindTunnel Cord Rewind Pro Upright Vacuum - Gray
Customer Rating
2
Just stopped
on May 15, 2026
Posted by: Aldea
from ME
Gender:Female
Purchased my vacuum cleaner less than two months ago and it suddenly stopped working. Checked my electrical outlets and they’re all working. Anyone else have this problem?
Response from HooverBy DirtDevil Team, May 15, 2026
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must be, especially with limited use. We recommend you check for clogs and clean your filter.
Please contact us at Hoovercustomersupport@ttifloorcare.com, and we’ll be happy to assist with troubleshooting your unit~Warm Regards, The Hoover Team
Forgot to add on previous review: DO NOT WAIT TILL the vacuum “change filter” turns red, indicating the need for replacing the bottom HEPA or top intake filters. The top filter (circular) needs to be rinsed regularly as directed. The red/green indicator NEVER turns red. Just check the HEPA regularly too. Again FANTASTIC suction power after years of use!
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, April 1, 2026
Thank you so much for your review! We're thrilled to hear you're enjoying your Hoover vacuum and that it's meeting your expectations. Your tips on filter maintenance are really helpful, and we’re glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Ive had this model for several years and still suctions amazingly! Just replace both filters once (or twice if needed) a year. VERY happy customer!
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, March 2, 2026
Thank you so much for your kind words! We're thrilled to hear you're enjoying your WindTunnel Cord Rewind Pro. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!
Great vacuum. Had a WindTunnel years ago and loved it, so time for another with multiple pets in the house. Does a great job and love these upright models.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, March 2, 2026
Thank you so much for your review! We're thrilled to hear you're enjoying your WindTunnel Cord Rewind Pro and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Something is wrong with with this vacuum ,poor suction ,clogs easily
Response from HooverBy Corinne L., Hoover Customer Support, February 24, 2026
Thank you for taking the time to share your feedback regarding WindTunnel Cord Rewind Pro. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Just bought Hoover Windtunnel Cord Rewind. Appreciate easy setup and assembly.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, February 5, 2026
Thank you so much for your kind words! We're thrilled to hear you're enjoying your WindTunnel Cord Rewind Pro. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!
We bought this to replace the older model after 15 years. This thing really works well. Lots of power. Definitely recommend.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, January 19, 2026
Thank you so much for your kind words! We're thrilled to hear you're enjoying your WindTunnel Cord Rewind Pro. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!