Customer reviews from Hoover
Hoover - WindTunnel Cord Rewind Pro Upright Vacuum - Gray
Average customer rating
4.4
(268 Reviews)
Rating breakdown 268 reviews
5 Stars
170
4 Stars
59
3 Stars
18
2 Stars
5
1 Star
16
90%of customers recommend this product.
(
197 out of
220)
Customer Reviews for Hoover - WindTunnel Cord Rewind Pro Upright Vacuum - Gray
Posted by: Maria
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great vacuum. I think it's the third or fourth one I've had in 50 years if marriage. Highly recommend!
Written by a customer while visiting Hoover
Customer Rating
1
It's a waist of money
on January 28, 2023
Posted by: Exer
from Undisclosed
It has faulty designs. It stops working after a certain point. It hasn't been long since I've bought it but it already doesn't function properly. Don't buy it. It's a waste of money just one buy from a better brand honestly.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, January 31, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your WindTunnel. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Would not buy again!
on January 9, 2023
Posted by: Debbie
from East Stroudsburg PA
I bought this vacuum 3/10/22. I noticed that when I was vacuuming my area rugs than when I went onto hardwood floors dirt was all over hardwood floors. There was no dirt in the dirt cup. After several calls with Hoover they agreed to replace. I received new vacuum in September 2022. The same problem is still occurring with new vacuum. Would not pick up any Christmas tree needles! I just took apart and cleaned out brush roll and noticed dirt stuck in hose port which I got out with a knife. Do not but this vacuum!
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, January 10, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your Hoover WindTunnel. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Ross
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I knew my old Bissell vacuum was almost worn out and the difference between this vacuum and the old Bissell became obvious the first time I used the Hoover. I was impressed with its performance. On the other hand, the location of the on off switch is in the worst possible location. You have to bend over to turn on this vacuum! The design engineer for this vacuum was not thinking in terms of placement for the on/off switch. The on/off switch should be near the top of the handle. Are you listening Hoover?
Written by a customer while visiting Hoover
Posted by: mary
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this product .It is exactly what I was looking for!!
Written by a customer while visiting Hoover
Posted by: Doreen
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This vacuum doesn't " budge " on #3 carpet setting ( area rug). Sooo disappointed . The worst customer service ; Hoover wants me to pay shipping fees to return this lemon. Very unfair and poor poor service .
Written by a customer while visiting Hoover
Customer Rating
1
Do not. buy this product
on December 1, 2022
Posted by: Rose
from St. Paul, MN
We've always bought Hoover vacuum cleaners and never had a problem. This vacuum is only two years old and shuts down during the middle of vacuuming. We've cleaned the filter and debris cylinder multiple times. It is a bagless vacuum - maybe that's the problem. My husband thinks the motor gets too hot then the vacuum shuts down. Very frustrating - I have to vacuum in "shifts."As the old saying goes, "They don't make things like they use to."
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 8, 2022
Thank you for taking the time to share your feedback. We apologize you are having issues with your Windtunnel Cord Rewind. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Maria
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used the vacuum a few times now and it works great however I am having issues with the cord it does not seem to want to retract all the way in I have let it rest and try it again it did finally requit retract but I'm concerned if the issue continues
Written by a customer while visiting Hoover