Customer reviews from FIRMAN Power Equipment
Firman - W03382 Electric & Remote Start 120V RV Ready 3650-Watt Gasoline Inverter Portable Generator - Black/Gold
Average customer rating
4.6 out of 5
4.6
(72 Reviews)
Open Ratings Snapshot
Rating breakdown 72 reviews
5 Stars
46
4 Stars
21
3 Stars
4
2 Stars
1
1 Star
0
97%of customers recommend this product. 
(
65 out of 67
)
Best Buy Privacy Policy
Customer Reviews for Firman - W03382 Electric & Remote Start 120V RV Ready 3650-Watt Gasoline Inverter Portable Generator - Black/Gold
Customer Rating
5 out of 5
5
So far so good
on December 30, 2021
Posted by: Dfarm
from Phoenix,AZ
Verified Purchase:Yes
I bought this generator to run our RV during the summer months in northern Arizona. I have not had a chance to use it yet but so far so good.
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
5 out of 5
5
Remote control used
on November 8, 2023
Posted by: Yves
from Mtl, qc
Verified Purchase:No
Using it only with the remote. After 3 happy years, it was no longer working. Could not reprogram the remote. Bought a remote module from Firman, pluged it in and now, I am happilly using the generator again. Thanks Firman
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
4 out of 5
4
Great unit but a bit louder then i was expecting
on July 11, 2020
Posted by: Courteous camper
from Ontario Canada
Verified Purchase:Yes
Great unit for an RV as the remote makes your morning coffee easy as you don't have to go outside to start the unit. But once under load like running the AC it does get a bit louder then i was expecting. However this common with all generators. I don't understand why 'they' can make a car with a much larger engine quieter then any 'quite' generator. Put some R&D into a better muffler please and it would be the perfect unit. Would just like to be a courteous camper while using my AC all day / night.
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
3 out of 5
3
DECENT GENERATOR FOR THE PRICE BUT......
on May 11, 2020
Posted by: Hefti
from Concord, N.C.
Verified Purchase:No
I bought 2 of these at the same time along with the parallel kit . Both units have the same symptoms: The engines surge, rpm goes up and down and will not hold a steady smooth rpm. I use these at the race track to supply power to my trailer, charge the race car after a pass, run blowers ETC... At times I have come out and found one or both had cut off and needed to be re started. Not good when you don't have time to troubleshoot what happened and why. I have found the issue seems to stem from the carburetor being too lean and not delivering enough fuel. I can partially engage the choke on either unit and the surging goes away, engine smooth's out and no problems.... I took off the covers and removed air cleaner assembly to reveal absolutely no way to adjust the carburetors on these units, they are throw away pieces. What is that saying about the longevity of rest of the unit?
Pros: GOOD PRICE POINT QUIET AND RELATIVELY LIGHTWEIGT
No, I would not recommend this to a friend.
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
3 out of 5
3
Grenat under load, surges with no load
on December 28, 2020
Posted by: Yves
from North
Verified Purchase:No
I would vive IT 5 Starr if the no load was Dunning smouthly
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
5 out of 5
5
So far so Great
on October 18, 2019
Posted by: SuperDaveMc
from Albertville,Sk
Verified Purchase:Yes
I have built a mounting bracket for this generator over the propane tanks on my camper and my wife and I are anxious to try it out this winter while we are snow birding. I wont have to go out early and start the generator for my wife, she can just press the button.
Pros: Looks great, Remote start
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
4 out of 5
4
Amazing service! Warranty claim handled very professionally
on June 23, 2020
Posted by: Beechwood
from PEI, Canada
Verified Purchase:Yes
My generator died after 6 months, but the warranty service team had a new one shipped to me in 2 business days.
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
2 out of 5
2
Reviews don't tell the whole story
on April 24, 2020
Posted by: De-bbieb
from Ontario
Verified Purchase:Yes
Most of the time this unit runs good. However, other times when more than one application is used on it, it chugs, bogs down and quits.
No, I would not recommend this to a friend.
Response from FIRMAN Power EquipmentBy Dawn MayerFIRMAN Technical SupportMarch 9, 2026
We’re sorry to hear about the issues you’ve experienced when running multiple applications on your generator. This is certainly not the performance we want for our customers. Please contact our customer support team at **844-347-6261** so we can review your setup, ensure you’re operating within the generator’s capacity, and help determine the best solution for reliable performance. We appreciate your feedback and hope to assist you.
Written by a customer while visiting FIRMAN Power Equipment
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