Customer reviews from FIRMAN Power Equipment
Firman - W03382 Electric & Remote Start 120V RV Ready 3650-Watt Gasoline Inverter Portable Generator - Black, Gold
Average customer rating
4.6 out of 5
4.6
(72 Reviews)
Open Ratings Snapshot
Rating breakdown 72 reviews
5 Stars
46
4 Stars
21
3 Stars
4
2 Stars
1
1 Star
0
97%of customers recommend this product. 
(
65 out of 67
)
Best Buy Privacy Policy
Customer Reviews for Firman - W03382 Electric & Remote Start 120V RV Ready 3650-Watt Gasoline Inverter Portable Generator - Black, Gold
Customer Rating
5 out of 5
5
Seems to be very good generator
on May 1, 2020
Posted by: B H
from Wisconsin
Verified Purchase:Yes
I haven't really had a chance to use the generator in a real dry camp experience yet however I did run it through the break in period and it ran wonderfully. I was impressed with how quiet it ran even when under a 50 precent load
Pros: Remote start is great
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
2 out of 5
2
Reviews don't tell the whole story
on April 24, 2020
Posted by: De-bbieb
from Ontario
Verified Purchase:Yes
Most of the time this unit runs good. However, other times when more than one application is used on it, it chugs, bogs down and quits.
No, I would not recommend this to a friend.
Response from FIRMAN Power EquipmentBy Dawn MayerFIRMAN Technical SupportMarch 9, 2026
We’re sorry to hear about the issues you’ve experienced when running multiple applications on your generator. This is certainly not the performance we want for our customers. Please contact our customer support team at **844-347-6261** so we can review your setup, ensure you’re operating within the generator’s capacity, and help determine the best solution for reliable performance. We appreciate your feedback and hope to assist you.
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
5 out of 5
5
First Impression is Great
on April 19, 2020
Posted by: Homeowner
from Lloydminster Alberta
Verified Purchase:Yes
Bought this model to run essential items in event of power failure, e.g. furnace, pumps, etc. Have only tested it for a total of 6-8 hours to break it in. Added oil and gas and it started immediately with a push of the starter button and every other time I restarted it. Seems well constructed, runs smoothly and quietly. It is compact, fold-out handle is convenient, as is the design that incorporates 2 grip bars molded into the body. The feature that disconnects the battery after sitting for awhile will save troubles with a dead battery - just remember to push the button to reset it next time you want to start it. Very satisfied at this point.
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
4 out of 5
4
Seems pretty good so far.
on April 6, 2020
Posted by: Andy
from Canada
Verified Purchase:Yes
I originally wanted the "Red" brand inverter, however I decided to take a chance on the Firman due to its lower price, fantastic warranty, longer features list, and greater capacity for the price. So far I have not been disappointed. I only have 8 hours on the machine so far, however during the break-in period (first 6 hours) it ran flawlessly. My break-in procedure was as follows, however following the directions in the user manual should be fine. 1st hour, no load-eco throttle on (low RPM) 2nd hour, no load-eco throttle off (high RPM) Full overnight Cold Soak. Hours 3-4, varying load, up to 50%, eco throttle off (high RPM) Hours 5-6, varying load, up to 90%, eco throttle on (RPM varies based on applied load) My only recommendation would be to change the oil after the initial 6 hours rather than after the first 20. After the break-in process described above, the oil was significantly darker, however the what concerned me was the 'glitter' suspended in the oil. I wouldn't want to leave that oil in there for another 14 hours with those particles in there. I'm not sure what that means for the longevity of the engine, however with the three year warranty, I have lots of time to figure that out.
Pros: Decent looks., Manageable weight for most., Quiet and fuel efficient at light loads, Remote start/stop, Warranty
Cons: Considerably louder/less efficient at high loads
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
4 out of 5
4
I would buy again
on March 29, 2020
Posted by: Peter
from Bruderheim,Alberta,Canada
Verified Purchase:Yes
I use it for charging my batteries when needed ,and when I have to use microwave or other larger kitchen appliances, don't like the 12 hour battery saver system , so far I'm happy with the purchase,have only use it a couple time as I have another remote start generator ,this one is a backup one for now ,
Pros: Very nice generator,starts easy ,good on gas
Cons: don't like the 12 hr battery saver system
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
5 out of 5
5
I love this generator
on March 28, 2020
Posted by: Cynthia
from Ont Canada
Verified Purchase:Yes
Love the remote start and it has cut down on amount of fuel we use.... it's also quiet ... returned Champion generator and bought this one... very wise decision
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
5 out of 5
5
I would buy the product again
on January 31, 2020
Posted by: lester
from British Columbia
Verified Purchase:Yes
Only had to use it a couple times so far but other than that it's been great
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
5 out of 5
5
Worked great
on January 27, 2020
Posted by: Larry
from Magna Bay BC Canada
Verified Purchase:Yes
Was very quiet ran the pellet stove and lights during a power outage
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
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