Customer reviews from FIRMAN Power Equipment
Firman - W03382 Electric & Remote Start 120V RV Ready 3650-Watt Gasoline Inverter Portable Generator - Black/Gold
Average customer rating
4.6
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
46
4 Stars
21
3 Stars
4
2 Stars
1
1 Star
0
97%of customers recommend this product.
(
65 out of
67)
Customer Reviews for Firman - W03382 Electric & Remote Start 120V RV Ready 3650-Watt Gasoline Inverter Portable Generator - Black/Gold
Posted by: Nathan
from Edmonton, Canada
Verified Purchase:Yes
Just came back from our first weekend camping with this generator and we were glad we had it. It was hot everyday (37 C) and it was nice to be able to run the AC in the trailer. Our previous generator had a similar watt rateing but it would barely run the AC you had to keep it on the lowest setting. This one handled it no problem although it does get noticably louder when it powers the AC otherwise it's waaay quieter than our old one. It was also really easy to start, maybe too easy because anytime I ventured very far I came back to find the kids had turned it back on and were huddled inside enjoing some cool air.
Pros: Easy to start, Quieter than most, Remote control
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
5
Yes, I would consider Firman for future purchases.
on May 17, 2021
Posted by: "Ise"
from Golden, CO
Verified Purchase:Yes
Use the generator for camping and emergencies. Quiet, price was right, Correct power needed, easy to transport, easy start and the dealer I worked with was very helpful.
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Posted by: Spencer
from Eagle mountain, UT
Verified Purchase:Yes
This generator is absolutely the best bang for your buck! Is it the quietest generator on the market? No. But it is still super quiet compared to a lot of generators that I've had in the past. I love firman products and would recommend them to anyone out there!
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
5
Forget the H brand. Firman has an absolute winner here!!!
on July 27, 2020
Posted by: Thomas
from Kleinburg, Ontario, Canada
Verified Purchase:Yes
I purchased a Firman 3650ir as an emergency backup in case home power goes out after an ice storm, wind storm etc. At first, I was dead set on getting an inverter from the H brand, but those prices are just nuts. Then I came across Firman during my research phase, and then realized they were sold at most Canadian big box stores. This unit gives me 3300 running watts to power my fridge, gas furnace, gas hot water heater, and toaster oven without breaking a sweat. I've already put it through the 5 hour break-in period and changed the oil - a really easy task with the rubber grommet in the floor pan to let the oil drain through. Really a super design. What's not super is the plastic oil filler cap and drain plug. Seriously, what would it have cost to make these pieces metal?? But it's a small gripe. As for volume levels, the 3650ir is surprisingly quiet. Even quieter than my gas lawn mower. That was a huge plus. I also purchased an RV to 120V extension plug. It allows me to run just one cord into the house, and it has (3) 120V plugs, each with their own breaker!!! That's genius!! Plus, I get clean 60hz power for all my electronics. I'm truly thrilled with this product. Trust me, I'd hammer on about everything wrong with it if there was more to say, but it's truly great value for the money. $900 CDN vs $2500+ for the H brand. I don't understand why Firman isn't singing the praises of their products from the rooftops. Really why would you spend more? Message to the Firman marketing team... get your act together. Start promoting this product better. My only long term reservation is customer service. There are some disappointing stories online about reaching the call centre, getting help in a timely manner etc. I hope that if these guys want to be number one in the industry, they'll clean that up and quick. We'll see. All said, this is a must-buy purchase folks. No reservations here.
Pros: Big power at a reasonable price., Comes with battery tender!, Comes with oil!!, Easy to service., Great power cable accessories., Reasonably quiet., Sold at most big box stores.
Cons: Oil fill cap and drain plug are plastic. Really?
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Posted by: Bob
from Canada Ontario
Verified Purchase:Yes
Great at hunting cabin with remote start stop.Dont have to go outside to shed and start or stop in rain or snow.Love it.
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Posted by: Brock
from Alberta Canada
Verified Purchase:Yes
It's louder than I thought it would be. Multiple ways to start it though. Didn't come with my remote for remote start. Customer service was excellent and I had a new one within a couple days no questions and harassment. They also answered first call. It should come with a cover. I would also like to see a pouch of some sort to carry extra oil and the tools it comes with. I am very happy with it though
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
3
Time will tell...
on June 29, 2023
Posted by: Anthony Bichard Racing
from Amarillo, TX
Verified Purchase:No
Bought unit new. Followed all instructions, and started unit. The unit idled rough so we shut it down and restarted. After about 3 minutes of run time the engine shut down and locked up. Warranty did cover repairs, but communication was lacking. Picked the unit up this morning and seems to be running as it should. I was told there was a issue with the carburetor, and that it was replaced. Time will tell is this is a good piece of equipment.
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
5
Firman for life because of customer service
on July 25, 2024
Posted by: Mark
from Auburn NY
Verified Purchase:No
Great generator with a lot of features and its super quiet! had my first one for two and a half years and only used it twice and had issues with the genset locking up on it, they sent me a brand-new replacement and it was on my doorstep in less than three days!! amazing!!
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment