Customer reviews from FIRMAN Power Equipment
Firman - W03382 Electric & Remote Start 120V RV Ready 3650-Watt Gasoline Inverter Portable Generator - Black, Gold
Average customer rating
4.6
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
46
4 Stars
21
3 Stars
4
2 Stars
1
1 Star
0
97%of customers recommend this product.
(
65 out of
67)
Customer Reviews for Firman - W03382 Electric & Remote Start 120V RV Ready 3650-Watt Gasoline Inverter Portable Generator - Black, Gold
Customer Rating
5
Yes, I would consider Firman for future purchases.
on May 17, 2021
Posted by: "Ise"
from Golden, CO
Verified Purchase:Yes
Use the generator for camping and emergencies. Quiet, price was right, Correct power needed, easy to transport, easy start and the dealer I worked with was very helpful.
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Posted by: Nick
from Ottawa, On
Verified Purchase:Yes
Great product, easy to start, powers my saws etc. Not that heavy and easy to maneuver. Happy I purchased
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
3
Overall good product
on March 8, 2021
Posted by: Trev
from Deer lake, Newfoundland. Canada
Using this generator to run my cabin. No issues power wise,, it run a small 120v hot water tank, and deep fryer. Be nice if the fuel tank was able to hold more gas. Enough for 24 hours. Just had one problem with it so far, the wire for the shut off switch chaffed through on the starter cup. Not sure if this is a common problem, or just on mine. Other than that I'm please overall with the unit. The remote start is a beautiful feature. Works as it should.
I would recommend this to a friend!
Response from FIRMAN Power EquipmentBy FIRMAN Technical support, May 4, 2026
Thanks for taking the time to share your experience—we really appreciate it.
It’s great to hear the unit is handling your cabin setup well and powering your equipment without issues. The remote start is definitely a favorite feature for a lot of our customers, so we’re glad it’s delivering for you.
Regarding fuel capacity, we understand the desire for longer run times. Runtime can vary based on load, and while this model is designed to balance portability and performance, we’re always taking feedback like yours into account as we look at future improvements.
For the wire near the shut-off switch, that’s not something we typically see, but we’d definitely like to take a closer look to make sure everything is operating as intended. If you haven’t already, please reach out to our support team at 1-844-347-6261 with your model and serial number—we’ll be happy to help.
Thanks again for choosing FIRMAN—we’re glad to hear it’s serving you well overall.
It’s great to hear the unit is handling your cabin setup well and powering your equipment without issues. The remote start is definitely a favorite feature for a lot of our customers, so we’re glad it’s delivering for you.
Regarding fuel capacity, we understand the desire for longer run times. Runtime can vary based on load, and while this model is designed to balance portability and performance, we’re always taking feedback like yours into account as we look at future improvements.
For the wire near the shut-off switch, that’s not something we typically see, but we’d definitely like to take a closer look to make sure everything is operating as intended. If you haven’t already, please reach out to our support team at 1-844-347-6261 with your model and serial number—we’ll be happy to help.
Thanks again for choosing FIRMAN—we’re glad to hear it’s serving you well overall.
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
3
Grenat under load, surges with no load
on December 28, 2020
Posted by: Yves
from North
I would vive IT 5 Starr if the no load was Dunning smouthly
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Customer Rating
5
Love this product would definitely recommend
on October 7, 2020
Posted by: Cody
from Miami Manitoba
Bought this to run a camper for bear hunting, love that it had a 30 amp rv plug built in, it's is nice and quiet, lots of power to run anything I needed to on the camper. Also ran a small freezer outside. Have just over 80 hours on it so far and no issues
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Posted by: Roger
from Thunder Bay, ON
Verified Purchase:Yes
Great price point. Excellent product. Portable at about 90lbs and included wheel kid. Quiet enough to not be a bother. I will buy another.
Pros: Price
Cons: A bit noisier than competitors but just a bit
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Posted by: Ken the Canuck
from Spruce grove Alberta
Verified Purchase:Yes
We use for dry camping with our travel trailer. I do wish it was a little quieter. All in all good value for the price point
Pros: Excellent value for your dollar, Love the remote start
Cons: Could be a little quieter
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment
Posted by: Brock
from Alberta Canada
Verified Purchase:Yes
It's louder than I thought it would be. Multiple ways to start it though. Didn't come with my remote for remote start. Customer service was excellent and I had a new one within a couple days no questions and harassment. They also answered first call. It should come with a cover. I would also like to see a pouch of some sort to carry extra oil and the tools it comes with. I am very happy with it though
I would recommend this to a friend!
Written by a customer while visiting FIRMAN Power Equipment