Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,749 Reviews)
Rating breakdown 2,749 reviews
5 Stars
1,712
4 Stars
452
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Amazing picture
on December 23, 2024
Posted by: TrippleT
[This review was collected as part of a promotion.] This TV has amazing picture quality and the interface with the smart TV is smooth. The brightness is good as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Size and quality are superb
on December 23, 2024
Posted by: Alex93
[This review was collected as part of a promotion.] For gaming movies and more tv is a perfect combination
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All cool everything
on December 24, 2024
Posted by: Litopr67
[This review was collected as part of a promotion.] Tv list and app all that and channels and many features and strong stand and smart thing pretty cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommended
on December 25, 2024
Posted by: R DEEZ
from Kansas City Missouri
This TV picture is clear and sound is pure. I love the features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture.
on December 25, 2024
Posted by: Theicecream52
[This review was collected as part of a promotion.] This tv is great for so many things. Streaming tv shows and watching movies are some of my favorites and having the 4 convenient streaming app buttons at the bottom, make it so much better. I can't wait to see what else I can do with this tv!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The most wonderful picture in the world
on December 25, 2024
Posted by: Coolhand
[This review was collected as part of a promotion.] I love this TV since I've had it it's been really wonderful only a few little things bother me like why the camera feature is gone away and the mirroring software is no more but those are little things I bought this curved TV that Samsung makes it is a wonderful TV I looked at other TVs in the market before I purchased this Sony Toshiba and others that I looked at I like this one the best and I would buy another one in the future You can't go wrong with a Samsung TV it was really wonderful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Just OK
on December 27, 2024
Posted by: VJ07601
from 07601
Geek squad couldn’t get the sound bar connected even with 2 different audio out cords. My last tv was able to have the volume adjusted with the cable remote, not this one. Picture is fuzzy. Not happy but I’ll live with it.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy Samsung Advisor, December 27, 2024
Hi VJ07601,
Thank you for reaching out to us. Please know we are here to help.
For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
To connect your Soundbar, check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto.
Regarding your picture being fuzzy, I believe you are describing a feature called Auto Motion Plus, which eliminates ghosting and blurring from fast-moving images. These motion smoothing settings look great on live TVs, like sporting events or parades, which are filmed at 30 frames per second. Most movies, however, are filmed at 24 frames per second and are not intended to be viewed with these features. When turned on, this causes the dreaded soap opera effect.
To Change Motion smoothing settings on your TV:
Navigate to Settings > All Settings > Picture > Expert Settings > Auto Motion Plus Settings (Picture Clarity Settings).
1. The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched.
2. Select Auto Motion Plus (Picture Clarity) to change the setting to either Off or Custom.
If you select Custom, three additional options are available:
• Blur Reduction: Use the directional keys on the remote to adjust the Blur setting.
• Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
• LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off.
I hope these tips help you enjoy your new product.
You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for reaching out to us. Please know we are here to help.
For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
To connect your Soundbar, check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto.
Regarding your picture being fuzzy, I believe you are describing a feature called Auto Motion Plus, which eliminates ghosting and blurring from fast-moving images. These motion smoothing settings look great on live TVs, like sporting events or parades, which are filmed at 30 frames per second. Most movies, however, are filmed at 24 frames per second and are not intended to be viewed with these features. When turned on, this causes the dreaded soap opera effect.
To Change Motion smoothing settings on your TV:
Navigate to Settings > All Settings > Picture > Expert Settings > Auto Motion Plus Settings (Picture Clarity Settings).
1. The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched.
2. Select Auto Motion Plus (Picture Clarity) to change the setting to either Off or Custom.
If you select Custom, three additional options are available:
• Blur Reduction: Use the directional keys on the remote to adjust the Blur setting.
• Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
• LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off.
I hope these tips help you enjoy your new product.
You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on December 27, 2024
Posted by: Gracie
[This review was collected as part of a promotion.] Amazing Quality Paired it with a Samsung sound bar and 10/10
Value
5
Written by a customer while visiting Samsung US