Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,749 Reviews)
Rating breakdown 2,749 reviews
5 Stars
1,712
4 Stars
452
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
amazing with great sound
on December 20, 2024
Posted by: Parmeet
[This review was collected as part of a promotion.] This Tv has great sound good quality pictures and amazing features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect purchase
on December 20, 2024
Posted by: Wildthenomad
[This review was collected as part of a promotion.] We use this as a family TV. We use it to stream various apps and play video games predominantly. It comes standard with Samsung tv and was very easy to setup using smart things. I had a smaller earlier model before and replaced it with this. My only negative thus far is that this TV DOES NOT include an optical port for hooking up a soundbar or audio system. It does allow you to connect one via Bluetooth however I have had several cases where the audio has defaulted back to the tv instead of my soundbar.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Could be easier.
on December 20, 2024
Posted by: Alvan
Works nice but is a pain to get set up with cable and streaming services. Remote is clumsy to use.
Response from Samsung USBy Samsung Advisor, December 22, 2024
Hi Alvan,
We appreciate your feedback on setting up your cable and streaming services on the DU7200 TV.
Regarding your remote, please know you can learn how to use the Samsung Smart Remote right from your TV! Just go to Home> (left directional button) Settings> Support> Remote Control Guide. Find details on how to use the Samsung Smart Remote. Press the menu to use a variety of functions of the Samsung Smart Remote.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
We appreciate your feedback on setting up your cable and streaming services on the DU7200 TV.
Regarding your remote, please know you can learn how to use the Samsung Smart Remote right from your TV! Just go to Home> (left directional button) Settings> Support> Remote Control Guide. Find details on how to use the Samsung Smart Remote. Press the menu to use a variety of functions of the Samsung Smart Remote.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV, Easy on Budget
on December 21, 2024
Posted by: FoxyRoxy
[This review was collected as part of a promotion.] I purchases the 85in 7200 series TV and LOVE IT! We love the TV because it has a great picture and doesn't break the budget. The picture is very detailed, and it is also ajustable . There are enough ports to add your favorite accessories. The sound is great too. One great feature if you are upgrade from a samsung tv to another is the ability to transfer all the favorites. Once i turned it one it recognized my older tv and transferred all my information.
I reccomend this tv to anyone that want a great tv for a great price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features.
on December 21, 2024
Posted by: Salaman
[This review was collected as part of a promotion.] I can access my steam and xbox account without the necessary hardware in order to play them without installing the actual games, it's like streaming a movie but for videogames. It has built in Bluetooth so all I have to do is pair my xbox controller, headphones, keyboard, etc. With no cord. Overall I love it with other awesome features as well but I mainly use it for gaming, which was a perfect choice on getting this tv.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Affordable Smart TV
on December 23, 2024
Posted by: Brady12
from Raleigh NC
I purchased a 75” this month. So far I like it however I had to hook up a Firestick because it does not support the DirectTv App. Only the DirectStream app which I can’t log into with my DirectTv credentials.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Simple yet effective use
on December 23, 2024
Posted by: Ree512
[This review was collected as part of a promotion.] I owe two of these models and they are used daily within my home. Both were easy to setup and linked directly to my Samsung account. No complaints so far and would definitely recommend others purchase this model.
Value
3
Response from Samsung USBy Samsung Advisor, December 23, 2024
Hi Ree512,
It’s great to hear you’re enjoying the image quality of your DU7200 TV. Your feedback is appreciated and will be shared with our internal teams.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
It’s great to hear you’re enjoying the image quality of your DU7200 TV. Your feedback is appreciated and will be shared with our internal teams.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv i ever had
on December 23, 2024
Posted by: Tomwhysy
[This review was collected as part of a promotion.] Best tv ever had works great with my other Samsung products like a24 ultra and my watch ultra super quality for price
Value
5
Written by a customer while visiting Samsung US