Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,749 Reviews)
Rating breakdown 2,749 reviews
5 Stars
1,712
4 Stars
452
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great TV
on December 14, 2024
Posted by: JRS FL
from Pompano Beach Fzl
Nice picture / price/ Quality
Good value
Enjoying it
Good value
Enjoying it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fine picture
on December 14, 2024
Posted by: Anonymous
from Marion Arkansas
Good TV for the price easy install instructions could be better and larger print
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Entry Level TV
on December 15, 2024
Posted by: MeTVman
[This review was collected as part of a promotion.] Going from a 32" 1080p to this 4k TV is unbelievable, the picture when watching a 4k movie or show is like I'm looking out a window. The sound is amazing, I can hear things that I couldn't hear before in my favorite movies and shows. When listening to music I can hear base and the highs and lows. However the remote is completely useless, it's just way too small and when pushing a button sometimes an other button gets pushed. I definitely can recommend this TV just buy a universal remote to go with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Feathers
on December 15, 2024
Posted by: Hawk
The color is great and the remote is instant. Great value
Written by a customer while visiting Samsung US
Customer Rating
5
Very good device
on December 15, 2024
Posted by: Rob1602
[This review was collected as part of a promotion.] The truth is that it has those 5 stars very well deserved, it is a good device in general, it does not lack anything , it has a good image, good sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The TV has amazing quality
on December 16, 2024
Posted by: ds4223
[This review was collected as part of a promotion.] I use my TV for gaming and streaming, the only issue i have with it, is it sometimes freezes on me and turns into a black and white rectangle screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great tv and picture
on December 16, 2024
Posted by: DallasGuy93
[This review was collected as part of a promotion.] The tv overall is great, I have a wide variety of Samsung tvs from ales to uhd and there aren’t any complaints except the smart hub is glitched.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Okay but could be better
on December 16, 2024
Posted by: DarkT1
[This review was collected as part of a promotion.] Images looks good. But software is lacking behind. Network reconnects long loading times is okay for a budget tv but not up to specs.
Value
3
Response from Samsung USBy Samsung Advisor, December 17, 2024
Hi DarkT1,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US