Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,749 Reviews)
Rating breakdown 2,749 reviews
5 Stars
1,712
4 Stars
452
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Samsung TV review
on December 13, 2024
Posted by: SamsungTVReview
[This review was collected as part of a promotion.] Love the TV sometimes it has problems connecting to devices and wifi and always have to reconnect to wifi constantly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture quality and features
on December 13, 2024
Posted by: TheOGMasterD
[This review was collected as part of a promotion.] The voice commands option is probably my favorite. Set up was soooo fast and simple. You can setup your TV with your phone....WOW. JUST WOW!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent TV and It now plays Hoopla movies
on December 13, 2024
Posted by: Jeff39
At first this TV did not play movies on Hoopla, but now a week later it does. So, over all the picture quality is excellent and I can adjust the picture exactly the way I want it using all the various picture settings, which I really like. The software could use improvement and the way you use the remote to maneuver the internet browser could be improved. But other than that, I'm very happy with the picture quality and sound.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture and tv!
on December 14, 2024
Posted by: wvboy1982
[This review was collected as part of a promotion.] Great tv awesome picture! I only have one problem is it don't let you load apps from the browser or side load what ever you call it and I wish mine was hdmi 2.1 so I can game a 120hz.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
TV is amazing, but could have more.
on December 14, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This TV is amazing! I love how the remote has all the apps like Netflix, Disney, Prime video, but I was hoping to have the YouTube button on there too. And sadly this TV only has one USB port, I can't connect both of my keyboard and mouses just only one USB port? And I would have to customize of what my home hub or game hub of what it should have, I don't like these unnecessary sponsor shows or recommendations, I'm just a app person.
Value
3
Response from Samsung USBy Samsung Advisor, December 16, 2024
Hi DamnImDarnCute,
We appreciate your feedback on the DU7200 TV. Please know your opinion is important to us and will be shared with our internal teams.
If you need more than one USB port, I recommend an external USB splitter device.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
We appreciate your feedback on the DU7200 TV. Please know your opinion is important to us and will be shared with our internal teams.
If you need more than one USB port, I recommend an external USB splitter device.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Picture is Crystal clear!
on December 14, 2024
Posted by: Moncho
[This review was collected as part of a promotion.] My family and I use this TV for movie nights every Friday. We also play different games on the weekend, I myself play frequently and the picture and size is perfect every time! Price wise the TV was in an affordable range. 10/10 would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great change.
on December 14, 2024
Posted by: Mau2024
[This review was collected as part of a promotion.] Five years ago with my previous Samsung TV and it was time for a change. this new model has better features and a great image.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
sucks without outputs for sound only has 1 USB and
on December 14, 2024
Posted by: Michael
No sound hook ups rca outputs I would not of bought this dang tv if I knew they left the outputs off
Very upsetting I cannot hook up my older receiver
Very upsetting I cannot hook up my older receiver
Response from Samsung USBy Samsung Advisor, December 16, 2024
Hi Michael,
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Written by a customer while visiting Samsung US