Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,749 Reviews)
Rating breakdown 2,749 reviews
5 Stars
1,712
4 Stars
452
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Wow factor!
on November 26, 2024
Posted by: Lovemytvsomuch
[This review was collected as part of a promotion.] I've had just a few wow factors in my life, My wife was one. Driving 180mph on closed coarse. And now this 75" Samsung tv.. easy to unbox and easy to hook up cable box and other components and the surround sound with TV. Wow!!! Thank you for quality products and ease of installation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The TV is great
on November 27, 2024
Posted by: Julieanne1969
[This review was collected as part of a promotion.] Perfect for the family room. Great picture and sound. Love to game on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on November 27, 2024
Posted by: Chaser
Very disappointed with the quality of the picture on this tv. Would happily upgrade if given the opportunity
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
2
Response from Samsung USBy Samsung Advisor, November 29, 2024
Hi Chaser,
Thank you for sharing your thoughts on the picture quality of your DU7200 TV. I have a few recommendations that may improve your visual experience:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for sharing your thoughts on the picture quality of your DU7200 TV. I have a few recommendations that may improve your visual experience:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Hard to set up for older people.
on November 28, 2024
Posted by: John
Should not have to download your app just to use your Samsung TV. It was a pain ….. plus had to have an open google account. Was the hardest tv to set up I have ever bought. Once it set up it’s great.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I was looking for
on November 28, 2024
Posted by: namcaPacman
[This review was collected as part of a promotion.] I use my TV for playing video games mainly and with 4K 60 hz Output This TV's more than adequate for video games. Not to mention the amazing picture quality. I get while watching TV paired with my Samsung soundbar. It is an amazing theater like experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Crystal UHD TV
on November 28, 2024
Posted by: Schumjd
[This review was collected as part of a promotion.] Great TV overall. Has great picture, crystal clear. Sound is good for the small TV.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the product easy to use
on November 28, 2024
Posted by: Resolvebest
[This review was collected as part of a promotion.] Great TV for apps do not have to use Spectrum box to operate great for kids to use and great picture and sound quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung smart tv
on November 29, 2024
Posted by: AshPotato122
[This review was collected as part of a promotion.] My Samsung TV is great, 55in fits prefect in a small apartment. When I first turn it on um automatically taken to the Samsung TV plus channel. Not only do you get free live TV this way but also serval movies and shows on demand. So it's got its perks, easy viewing experience and has so many ways to connect to other devices if your more tech savvy or you can keep it simple. You get options to be simple, complicated or a mix of both with this TV. Definitely sticking with Samsung smart tvs for my next one.
Value
5
Written by a customer while visiting Samsung US