Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,749 Reviews)
Rating breakdown 2,749 reviews
5 Stars
1,712
4 Stars
452
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
I like the picture
on November 18, 2024
Posted by: Causeisaid
[This review was collected as part of a promotion.] Watch antenna tv. However, I don’t like the tv guide at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I needed and asked for
on November 18, 2024
Posted by: Sunset
[This review was collected as part of a promotion.] This TV has a really nice clear picture and great sound. I am an older person and watch TV most of the day and night. I would definitely recommend and have too many of my friends here in our retirement center. It is very easy for me to go to streaming since it has all of the apps already built in. I thought that would be hard to learn to do, but this TV made that easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy !
on November 18, 2024
Posted by: Lincoln
[This review was collected as part of a promotion.] Excellent tv. Just what we wanted. Easy set-up and great picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unbeatable Clarity!
on November 18, 2024
Posted by: Jester
[This review was collected as part of a promotion.] The brightness, clarity and quality is top of the line! The 3d aspect was such a surprise, I was amazed at how the sound follows the movement so well.
We have always been a samsung tv family and this is why, they never disappoint!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Picture
on November 18, 2024
Posted by: Moeregard
[This review was collected as part of a promotion.] This TV has an amazing picture. We love it. We have always had Samsung and this one doesn’t disappoint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
hidden cost for new stereo.
on November 18, 2024
Posted by: Mike55
[This review was collected as part of a promotion.] Mainly used to stream shows. It seems to work fine and the Samsung content is a significant plus. The connectivity is poor and won't allow me to use my current stereo units.
Value
3
Response from Samsung USBy Samsung Advisor, November 18, 2024
Hi Mike55,
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
Fairly good picture, terrible remote
on November 18, 2024
Posted by: jacpac50
[This review was collected as part of a promotion.] This is the fourth Samsung TV I have purchased in the last 10 or so years. This recent TV has a fair picture quality compared to the others. The biggest complaint I have is the remote that is provided. There is no number keypad, no volume/channel control without having to go to another screen.
Value
3
Response from Samsung USBy Samsung Advisor, November 18, 2024
Hi Jacpac50,
Thank you for sharing your thoughts on the picture quality of your DU7200 TV. I have a few recommendations that may improve your visual experience:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
To learn how to use your remote directly from your TV, go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for sharing your thoughts on the picture quality of your DU7200 TV. I have a few recommendations that may improve your visual experience:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
To learn how to use your remote directly from your TV, go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung revirw
on November 18, 2024
Posted by: Samsungboy
[This review was collected as part of a promotion.] Great color and picture. Easy to use. Previous TV was a Samsung, so I trust the brand.
Value
5
Written by a customer while visiting Samsung US