Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,749 Reviews)
Rating breakdown 2,749 reviews
5 Stars
1,712
4 Stars
452
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Everything samsung!
on November 4, 2024
Posted by: samsung
[This review was collected as part of a promotion.] TV is crystal clear sound and picture! Nature looks like you are really there !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Sound bad
on November 5, 2024
Posted by: Irish866
Picture great. Sound is horrible. No din hookup. Bt cracks. Arc is okay but needs be at 66 to hear
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung Advisor, November 6, 2024
Hi Irish866,
Thank you for sharing your experience with low volume on the DU7200 TV. Please know there are multiple features that can be adjusted which may improve your audio.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for sharing your experience with low volume on the DU7200 TV. Please know there are multiple features that can be adjusted which may improve your audio.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV...useful features.
on November 6, 2024
Posted by: CallMeZach
[This review was collected as part of a promotion.] A screen that size would certainly bring movies and shows to life. It's always nice to have a good quality picture for an enjoyable viewing experience. With such a fantastic display, you must be enjoying your entertainment setup.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the TV and all it has to offer
on November 7, 2024
Posted by: Dewzer1122
[This review was collected as part of a promotion.] I use it primarily for gaming and watching videos, and it's amazing for both! I appreciate the detail that Samsung put in to make this TV so much better then the 65 curve I had prior.
Graphics on this TV really stand out
Graphics on this TV really stand out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great clarity and color. Amazing sound.
on November 7, 2024
Posted by: Tinksone
[This review was collected as part of a promotion.] Watching movies is like being in a theater. Really great sound and pic quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is good quality
on November 7, 2024
Posted by: Yayast
[This review was collected as part of a promotion.] I use it for video games and TV and music and bunch of things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Screen
on November 9, 2024
Posted by: Awells409
[This review was collected as part of a promotion.] This TV offers a bunch for The price. The visuals were stunning, drawing the viewer into the narrative. Overall, I highly recommend this tc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung DU7200 55" TV
on November 9, 2024
Posted by: MarkH
I've purchased two Samsung TVs in three months time. Both are the DU7200 55" series. Very pleased with the quality of the TV. Hence, the reason for buying a second one.
Written by a customer while visiting Samsung US