Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,749 Reviews)
Rating breakdown 2,749 reviews
5 Stars
1,712
4 Stars
452
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Crystal clear
on October 24, 2024
Posted by: saranwrap
[This review was collected as part of a promotion.] Love this TV, the picture is crystal clear and the sound is very good. The only time I felt like I need a sound bar was when I had a crowd of like seven people including a few kids, it was kind of loud and we were trying to watch a movie. When two or three of us the sound is just fine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV and Awesome Company
on October 24, 2024
Posted by: PaulBz
[This review was collected as part of a promotion.] My new 85-inch Samsung TV is amazing. The picture quality, ease of casting and mirroring as well as the overall look and aesthetics of the TV are all top notch.
In my opinion, Samsung is a technology leader and innovator. One of, if not the, best.
In my opinion, Samsung is a technology leader and innovator. One of, if not the, best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good although...
on October 24, 2024
Posted by: WolfBane
[This review was collected as part of a promotion.] So all around it's a great TV and has lots of options. The only problem i really have with it is sometimes apps will freeze and I have to keep turning the TV off and on again till it eventually works cause it doesn't seem there's a force close or stop option. If there is I haven't found it. But the picture and sound are amazing and make the price well worth it.
Value
4
Response from Samsung USBy Samsung Specialist, October 24, 2024
WolfBane,
We appreciate your feedback on apps, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on apps, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv, easy to install.
on October 24, 2024
Posted by: Showgirl
[This review was collected as part of a promotion.] We installed it in our new house in the master bedroom. My wife has some health challenges so she enjoys it. The picture is wonderful and it meets all of our needs for entertainment,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The picture quality is great
on October 24, 2024
Posted by: Tennis
[This review was collected as part of a promotion.] The home navigation takes time to get used to, but overall it is good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv. Perfect picture
on October 24, 2024
Posted by: Bobbypasco
[This review was collected as part of a promotion.] Love my samsung tv
I love everything samsung makes.
I love everything samsung makes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Purchase of tv
on October 24, 2024
Posted by: Service46
[This review was collected as part of a promotion.] Great tv clear great colors good piece and warranty
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Durability
on October 24, 2024
Posted by: 0210B10
[This review was collected as part of a promotion.] I have tried Sony, LG, and other brands. I just realized all my TVs now are Samsung. I have always been replacing the other brands with Samsung when they break, dead pixeling, or stop working. Now I replace my Samsung even when they have no problem because I always want the latest and the greatest. Of course, with Samsung brand also.
Value
5
Written by a customer while visiting Samsung US