Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,749 Reviews)
Rating breakdown 2,749 reviews
5 Stars
1,712
4 Stars
452
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
4
Overall great
on October 23, 2024
Posted by: Sam956
[This review was collected as part of a promotion.] Overall it is good. A bit laggy but for the price it works. I can't wait for the one ui update. I feel like the hub is ok. I wish it started on the streaming apps rather than on top with the three main tabs. I love being able to connect my buds and using my phone for Samsung dex. I love being able to control all of the devices on the smart things app.
Value
4
Response from Samsung USBy Samsung Specialist, October 24, 2024
Sam956,
Thank you for sharing your experience with Samsung's DU7200 TV. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
Please also know you can choose what your TV does when you turn it on by going to Menu > Settings > All Settings > General & Privacy > Start Screen Option
1) Enabling Start with Smart Hub Home automatically launches Smart Hub when the TV is turned on. Navigate to this option to enable or disable the feature.
2) If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off by pressing the Select button in the current menu.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience with Samsung's DU7200 TV. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
Please also know you can choose what your TV does when you turn it on by going to Menu > Settings > All Settings > General & Privacy > Start Screen Option
1) Enabling Start with Smart Hub Home automatically launches Smart Hub when the TV is turned on. Navigate to this option to enable or disable the feature.
2) If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off by pressing the Select button in the current menu.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Yes great number 1
on October 24, 2024
Posted by: Shanen
I bought my tv two weeks ago I’m so happy it’s not the first one I have four Samsung tv I love it so easy to setup
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on October 24, 2024
Posted by: CindyLou
[This review was collected as part of a promotion.] I love this tv. The color and clarity is beautiful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good picture
on October 24, 2024
Posted by: Holliwood595
[This review was collected as part of a promotion.] I’ve had other Samsungs. This I e seems to be a little more complicated in using the apps. Overall the TV is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic value for money
on October 24, 2024
Posted by: DakCro
[This review was collected as part of a promotion.] Great picture, no issues at all with gaming in 4K clarity and color are amazing.
Integrated streaming apps make switching from service to service seamless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good 65 inch TV
on October 24, 2024
Posted by: Sparks
[This review was collected as part of a promotion.] Packing was fine, Setting up went well, Picture is good, sound is good, I wish it had an audio jack.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and intuitive Ui
on October 24, 2024
Posted by: Matt2Tv
[This review was collected as part of a promotion.] Going from Hisense and other brands thisSamsung is light years ahead for a marginal price difference. The UI is good and the features are nice. Additionally it displays crisp pictures and effortlessly good sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on October 24, 2024
Posted by: Sushioo
[This review was collected as part of a promotion.] The tv is amazing! The picture is very clear and great for video game use. I highly recommend this tv for people who like to watch tv online or just wanting to play video games. The tv also has a gaming mode that automatically goes on when playing video games! The colors are very vibrant and connect very easily to my internet with no issues. I love how the app allows me to use and control my tv without my remote. It’s also very nice with all the apps you can download and have access to many different entertainment for shows.
Value
5
Written by a customer while visiting Samsung US