Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,749 Reviews)
Rating breakdown 2,749 reviews
5 Stars
1,712
4 Stars
452
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great picture, easy to set up
on June 1, 2024
Posted by: Bluebill
[This review was collected as part of a promotion.] Awesome product , easy setup and great picture and decent price. Also getting it out of box wasn’t too hard
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear pic and good sound .
on June 1, 2024
Posted by: Chefjimmy
[This review was collected as part of a promotion.] Better then LG or any other brand I would always buy Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Epic quality, sounds, colors
on June 1, 2024
Posted by: Lovetech2
[This review was collected as part of a promotion.] I love everything at it& the epic screen
quality & screen features ♡♡♡♡♡
quality & screen features ♡♡♡♡♡
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lightweight, modern, great product
on June 2, 2024
Posted by: Ydliving
[This review was collected as part of a promotion.] The set is very simple and extremely user friendly. Great apps and large selectio of options. Only down fall is in already dark movies, it's too dark to see clear...especially in daytime. Some glare.
Value
4
Response from Samsung USBy Samsung Advisor, June 3, 2024
Hi Ydliving,
It’s unfortunate to hear you’re not fully satisfied with the brightness of your DU7200 TV’s picture. Please know that we are here to help you.
First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.
Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic.
Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.
You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode.
I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
It’s unfortunate to hear you’re not fully satisfied with the brightness of your DU7200 TV’s picture. Please know that we are here to help you.
First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.
Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic.
Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.
You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode.
I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
I like my Samsung TV.
on June 2, 2024
Posted by: Coolperson
[This review was collected as part of a promotion.] I upgraded on my Samsung TV and I love it to watch movies on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal clear vibrant colors
on June 2, 2024
Posted by: Chuckles
[This review was collected as part of a promotion.] I bought this TV for my game room not knowing anything about it and I installed it on my wall with ease. When I powered it on I couldn't believe the graphics I was seeing it was like I had just installed a window into the sidelines of a game that happened to be on. Now it is where I spend all my time when I am watching something on TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Crystal clear image
on June 2, 2024
Posted by: Tins3430
[This review was collected as part of a promotion.] The picture is amazing..it definitely holds all our apps and the game feature is awesome
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very clear, brilliant picture
on June 3, 2024
Posted by: Jlholloway85
[This review was collected as part of a promotion.] This tv has a great picture. I went from a Vizio to this and it was an amazing difference. I have a 40" in my bedroom so I kind of knew what to expect as far as the UI, but it's a bit older so I was surprised. With the gaming and media all at my fingertips I was very impressed.
Value
4
Written by a customer while visiting Samsung US