Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,749 Reviews)
Rating breakdown 2,749 reviews
5 Stars
1,712
4 Stars
452
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
4
Great. A little complicated.
on May 22, 2024
Posted by: jaydehall
[This review was collected as part of a promotion.] Samsung has high quality. Good instructions. However, it's still a little complicated for an elderly person.
Value
4
Response from Samsung USBy Samsung Advisor, May 23, 2024
Hi jaydehall,
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
The product has everything you can ask for.
on May 22, 2024
Posted by: SamsungMi
[This review was collected as part of a promotion.] The Samsung tv is a product you can’t go wrong with. The apps and games and the pairing with your phone is remarkable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture picture
on May 23, 2024
Posted by: Sjeeje
[This review was collected as part of a promotion.] Has satisfying picture quality at a reasonable price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent picture, thriving experience.
on May 24, 2024
Posted by: alexgonz1811
from New York
[This review was collected as part of a promotion.] The Samsung 43" Class DU 7200 Crystal UHD Smart TV is amazing, I was looking for a new TV, but this one exceeded my expectation. The quality in the picture thanks to the PurColor technology is outstanding. The Object Tracking Sound Lite immerses you in the movie or TV program your are watching.
Samsung 43” Class DU7200 Crystal UHD Smart TV is the best option.
Samsung 43” Class DU7200 Crystal UHD Smart TV is the best option.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great Quality!
on May 24, 2024
Posted by: Johnny5
[This review was collected as part of a promotion.] Excellent picture quality and easy to use UI. Very satisfied and properly priced. Would buy again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid TV, a steal for the price.
on May 26, 2024
Posted by: ChunkH
[This review was collected as part of a promotion.] This TV has been awesome for us! It looks way nicer than the price tag suggests, it connects to our devices and all of the streaming services that we use. It's a slim, big, 65" TV. No complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features awesome quality
on May 26, 2024
Posted by: Aishab
[This review was collected as part of a promotion.] Fast working great HD quality has amazing features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad picture
on May 26, 2024
Posted by: Anonymous
from Conroe, TX
Just bought it and the picture has a yellow smudge in the picture. Other than that, good tv
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, May 27, 2024
Hi Henry,
Thank you for letting us know about the image issues you are experiencing with your DU7200 TV. Please give us a chance to make this right by contacting Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12AM EST, seven days a week. Our LiveChat agents are also available by clicking on the 'Support' link on our website.
~Samsung Advisor
Thank you for letting us know about the image issues you are experiencing with your DU7200 TV. Please give us a chance to make this right by contacting Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12AM EST, seven days a week. Our LiveChat agents are also available by clicking on the 'Support' link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US