Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,747 Reviews)
Rating breakdown 2,747 reviews
5 Stars
1,712
4 Stars
450
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Amazing Picture Quality & Features at a Great Pric
on February 24, 2025
Posted by: Stella
from los angeles
I purchased the Samsung 43" Class Crystal UHD DU7200 at least a year ago, and I couldn't be happier with my decision! The picture quality is stunning—vibrant colors, deep contrasts, and super sharp details make watching movies and shows feel immersive. The Crystal UHD technology truly brings out the best in 4K content.
The TV's OS is smooth and easy to navigate, with all my favorite apps like Netflix, Disney+, and YouTube readily available. Plus, the built-in Samsung Smart Hub makes switching between streaming, live TV, and gaming effortless.
Setup was a breeze, and I love how sleek and modern the design is. It fits perfectly in my living space without taking up too much room. The sound quality is surprisingly good, but pairing it with a Samsung soundbar took it to the next level.
Overall, this TV offers top-tier performance at an affordable price. If you're looking for a great 4K Smart TV with excellent features, reliable performance, and a stylish look, this is it! Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Less For More
on February 25, 2025
Posted by: adidasmufc
I am a Samsung fanboy. If Samsung make it, I would most likely buy it. My last Samsung finally died on me after 15 years so it was a no-brainer to get another one. Unfortunately it was much more expensive than a TCL and did not have an optical out, so I had to return it.
Response from Samsung USBy Samsung Advisor, February 25, 2025
Hi adidasmufc,
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
IMAGINE
on February 25, 2025
Posted by: BADDOG
Wife and her cat love the colors of life like objects just make you imagine what you are looking at.
Written by a customer while visiting Samsung US
Customer Rating
3
No sound output for sound system
on February 27, 2025
Posted by: Norm
I am satisfied with the picture. I am very disappointed that the TV has no hard sound output connection to my sound Sony model STR-DG710 sound system. I do not want to buy a sound bar as I have a sound system that works fine. I do have a Sony blue ray dvd that works just fine with the hdmi connection. I would like to connect my sound system.
Response from Samsung USBy Samsung Advisor, February 27, 2025
Hi Norm,
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores!
I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores!
I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
No digital audio connection
on March 2, 2025
Posted by: Bobo
from Milwaukee Wisconsin
I am disappointed that I am not able to connect my ZVOX sound bar.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
4
Response from Samsung USBy Samsung Advisor, March 3, 2025
Hi Bobo,
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores!
I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores!
I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Good tv
on March 15, 2025
Posted by: Billinkent
from Kent, wa
The picture is very nice but I have not been able to find the optical audio output. The remote is not too easy to use but I can usually find what I'm looking for.
After registering the TV the number of channels available via streaming is impressive.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
DU7200 43 inch Crystal UHD
on March 23, 2025
Posted by: Afterglower
[This review was collected as part of a promotion.] This tv is my first smart tv. It has a great picture, the menu is easy to navigate and not too confusing, it has a lot of capabilities that I haven’t even explored yet. I would definitely buy another one! I would’ve gotten a 50 inch but it wouldn’t fit in my car. I watch a lot of old Content so the 43 is perfect. It doesn’t make movies have that soap opera, videotape kind of look, which is great. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fine tv. Get a different remote.
on April 10, 2025
Posted by: KSG today
The tv is fine. Works well. Easy to set up. The remote leaves much to be desired. At times makes it unpleasant to watch.
Written by a customer while visiting Samsung US