Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,781 Reviews)
Rating breakdown 2,781 reviews
5 Stars
1,732
4 Stars
458
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
3
TV OS is slow
on January 5, 2026
Posted by: No D
Tv is ok. significant light reflection and glare. TV software is crappy always having to unplug TV because of slow response. FF in recorded programs is always buffering. Response time of TV is horrible. No obvious reboot option. TV OS is just bad
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Brand Ambassador, January 6, 2026
No D:
Thank you for choosing the DU7200 TV and for your review. We appreciate your feedback regarding the delayed response time you are experiencing.
Please be sure you’ve got the latest firmware installed on your unit. You can check by going to: Home > Menu > Settings > Support > Software Update.
To further optimize the projector’s performance, please also try the Device Care option under the Support Menu. Go to: Home > Menu > Settings > Support > Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Thank you for choosing the DU7200 TV and for your review. We appreciate your feedback regarding the delayed response time you are experiencing.
Please be sure you’ve got the latest firmware installed on your unit. You can check by going to: Home > Menu > Settings > Support > Software Update.
To further optimize the projector’s performance, please also try the Device Care option under the Support Menu. Go to: Home > Menu > Settings > Support > Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 65" flat screen TV
on January 5, 2026
Posted by: Fred
The TV has a very good picture resolution. The product quality is good, the control is simple and small, easy to handle. Setting up the unit is simple, its light weight and connectivity is straight forward, simple plug and play. The picture refresh rate is excellent.
How ever we do experience speaker issues. From time to time the speaker volume drops off for no particular reason.
How ever we do experience speaker issues. From time to time the speaker volume drops off for no particular reason.
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Grainy
on January 5, 2026
Posted by: Jenkins15
from Lancaster ,PA
Resolution was pretty bad. Lots of graininess. Little Disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
2
Response from Samsung USBy Samsung Brand Ambassador, January 6, 2026
Jenkins15:
Thank you for sharing your thoughts on your DU7200 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Thank you for sharing your thoughts on your DU7200 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
A Wonderful Big Screen Television
on January 5, 2026
Posted by: Linny
I love this TV. I believe my TV is a 62". I thought it was going to be too big, as I I've in a studio apt. But, it actually is perfect. The picture is very clear. I have not had any issues with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice TV for the money
on January 5, 2026
Posted by: RichK
I always thought Samsung made great TVs. My last one was still working when we upgraded to a bigger screen. I wish the sound was better, but it is what it is. Easy to set up with a crisp, clear picture. We don't buy the newest model, but I am always happy with them. While I love their TVs, I detest their appliances. The fridge was junk, and the dishwasher was horrible.
Written by a customer while visiting Samsung US
Customer Rating
5
A 10+
on January 9, 2026
Posted by: Mark
I really love my Samsung 55" inch Class Crystal UHD DU7200 a whole lot as well to
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Picture - Need to use a soundbar.
on January 20, 2026
Posted by: TommyCT
from Connecticut
Excellent picture and great value. I would have given 5 stars aside from the sound. It does not get very loud. I added a bluetooth soundbar which remedied this issue.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture so so remote
on January 20, 2026
Posted by: maurelius
The picture is great. I'm very satisfied with it. However, I find the remote too simplified. I would like it to be more like the older models.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US