Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
4
Volume is not good
on December 6, 2025
Posted by: Uru79
I love the size and the picture but not a big fan of the sounds is very poor
Written by a customer while visiting Samsung US
Customer Rating
4
great picture bad remote
on December 9, 2025
Posted by: jman
from Denver CO
The picture is amazing, great resolution and the color is amazing. connectivity on some apps like fubo are slow but mostly likely the app. The only negative i have with the TV is the remote it is horrible. The remote always has trouble controlling the TV
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
And the future is on the TV are beautiful perfect
on December 20, 2025
Posted by: Manny
from Coachella, California
Well, I am really happy and satisfied with this 50 inch TV Samsung that I purchased. This is my six Samsung TV. I currently have six in my home and I can say the quality of the U 8000 is beautiful by far. This new TV is better than all the other five TVs in the house but no, I’m not gonna replace the other five but I can see my family wanting to use my TV because they say the quality is perfect. It’s like you’re in the movie.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung TV
on December 20, 2025
Posted by: Eve2U
I love my Samsung tv. All you need is wifi to watch as many movies, videos or local stations. It is simple to set up and picture is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything i needed an then some for a great price
on December 20, 2025
Posted by: Nathan
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Written by a customer while visiting Samsung US
Customer Rating
3
Display
on December 20, 2025
Posted by: Jackie
from Islip, NY
Quality good but disappointed in apps. Other smart TV’s have much more
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Brand Ambassador, December 22, 2025
Jackie:
While it’s great to hear that you’re loving the quality of your DU7200 TV, I’m sorry to hear that you’re not completely satisfied with the apps. The built-in App Store allows you to choose from and download hundreds of apps such as Disney+, HBO Max, discovery+, and many more. If you cannot find the app you are looking for at this time, rest assured that we are continuously adding more premium content and new services to our Smart TV platform. It also comes with Samsung TV Plus, which offers hundreds of free channels of news, sports, movies, and much more.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
While it’s great to hear that you’re loving the quality of your DU7200 TV, I’m sorry to hear that you’re not completely satisfied with the apps. The built-in App Store allows you to choose from and download hundreds of apps such as Disney+, HBO Max, discovery+, and many more. If you cannot find the app you are looking for at this time, rest assured that we are continuously adding more premium content and new services to our Smart TV platform. It also comes with Samsung TV Plus, which offers hundreds of free channels of news, sports, movies, and much more.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features !
on December 20, 2025
Posted by: Erics Muscle Cars
from Fenwick Island, DE
A beautiful picture for a beautiful price. I’ve been a Samsung customer for 20 years. As far as I’m concerned they are the best
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung TVs!
on December 20, 2025
Posted by: Alsaucedo
I love Samsung tvs! They are the best! That’s the only brand I buy when it coves to TVs!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US