Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,749 Reviews)
Rating breakdown 2,749 reviews
5 Stars
1,712
4 Stars
452
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
great picture
on October 21, 2025
Posted by: tee 1
from tampa florida
excellent quality picture , good color , didnt have to adjust anything , great price , replaced a samsung that was still working great after 18 years , easy to set up ,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far????
on October 22, 2025
Posted by: Ltoys
So far, this tv is excellent. I'm hoping it lasts because I purchased a Samsung curve tv 3 years ago and as soon as my extended warranty was up it started getting black bars going across my screen. Samsung told me there's nothing they could do because of my warranty being expired and now I'm stuck with this huge tv I can't watch.
Written by a customer while visiting Samsung US
Customer Rating
4
Connectivity
on October 31, 2025
Posted by: WorkFourIt
from Baltimore, MD
Great price, great picture. However, the app section will not let me locate the DirecTV app.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Learning to use the remote is a nightmare.
on November 2, 2025
Posted by: Kathy
design of the remote. There is no way to learn how to operate this TV
Response from Samsung USBy Samsung Brand Ambassador, November 3, 2025
Hi there!
Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. Just go to Home> (left directional button) Settings> Support> Remote Control Guide.
To download the manual and quick start guide, please follow this link: https://www.samsung.com/us/support/downloads/?model=N0060577&modelCode=UN43DU7200BXZA or by going to our website and clicking Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. Just go to Home> (left directional button) Settings> Support> Remote Control Guide.
To download the manual and quick start guide, please follow this link: https://www.samsung.com/us/support/downloads/?model=N0060577&modelCode=UN43DU7200BXZA or by going to our website and clicking Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Best overall value today
on November 3, 2025
Posted by: Buyer
from Southern Kentucky
This is a great value great video resolution,I love it truly.
Works great with all my systems connected 🙂🙂🙂🙂🙂
Works great with all my systems connected 🙂🙂🙂🙂🙂
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
TV goes off and on
on November 5, 2025
Posted by: ScottC
TV goes off and on maybe 4-6 times in the first 5-10 minutes it is on every time. Once this stops, the TV is very nice and a really good picture.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Value for a Big Screen
on November 5, 2025
Posted by: yadiney
from Orlando,FL
The TV looks great. The smart connectivity is a bit slow when using apps for streaming. Overall the TV is a great value for a quality tv but the smart os is not the best.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've got 4 in 15 months
on November 5, 2025
Posted by: RAYBOB
from Cov. , Louisiana, Pocono Mountains, Pennsylvania
Enjoying the Samsung channels
I like when I'm watching a movie I can turn that TV off and turn another Samsung TV on and it knows right where I was on that movie :-)
I have bought four Samsung TVs for myself and my friend. Enjoy them all.
Only thing that concerns me whatsoever is that there's no buttons in the back of the TV to turn the TV on or off or change the channels or the volume in case I can't find my remote again
As I have already done. :-(
I like when I'm watching a movie I can turn that TV off and turn another Samsung TV on and it knows right where I was on that movie :-)
I have bought four Samsung TVs for myself and my friend. Enjoy them all.
Only thing that concerns me whatsoever is that there's no buttons in the back of the TV to turn the TV on or off or change the channels or the volume in case I can't find my remote again
As I have already done. :-(
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US