Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great Value
on October 13, 2025
Posted by: Gudfella
from San Jose California
Bought this TV for my mom. She’s absolutely love it. At home I have a 50 inch and 65 inch TV. I love Samsung TV. One thing to improve is the wifi range.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on October 14, 2025
Posted by: Hugh
Great TV,great picture and sound!
Also the remote control is very functional!
Thank you Samsung for a great product!
Also the remote control is very functional!
Thank you Samsung for a great product!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Remote control is difficult
on October 14, 2025
Posted by: Vinny
from Brigantine, NJ
TV is not the problem. Remote control is not the easiest to navigate for seniors
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Like being at the game
on October 14, 2025
Posted by: chagg
from Springtown, TX
I love watching my baseball or football games. It gives me the feeling of being at the game. Great picture quality!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great connectivity and display quality.
on October 14, 2025
Posted by: wvilla
Very easy to set up. The connectivity with Roku, Amazon Stick, cellphone, and antenna were very easy to set up and maximize. Everyone that sees how easy I maneuver the TV are marveled.
Written by a customer while visiting Samsung US
Customer Rating
4
UN65DU7200FXZA
on October 14, 2025
Posted by: HonestOpinion
[This review was collected as part of a promotion.] I use this TV for HD antenna, streaming and gaming via PS5. This was a good TV for the price, and have been pleased with it on average.
Wishing it had a better system menu, better up-scaling capability and a faster refresh rate. The Dynamic picture mode was unusable for me as I could easily see the refresh rate, which quickly instigated eye strain.
When researching Samsung models and using the Samsung model compare tool on the website, I found it particularly frustrating at times that the website often offered up only high-level, sometimes trivial features for comparison. It made it extremely difficult to understand which models had what features. I likely would have spent more money to get a better model if it were easier to compare models against one another.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy set up, great picture.
on October 15, 2025
Posted by: RonAmok
from Chicago, IL
The set up for this TV was super easy. From mounting on the wall, setting up cabling and adding apps to the viewing experience, everything was super intuitive. Once everything was updated, the picture did not disappoint. Love having a cinematic experience in my own home. The large format also makes my YouTube multi-view super enjoyable when monitoring two games at once. It’s October, so baseball postseason and NFL football makes that a must!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Conner Air TV
on October 20, 2025
Posted by: Ifsaga
Have a lot of problems trying to connect air TV. Never works.
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
Ifsaga:
If you're having trouble connecting your AirTV device to your Samsung DU7200 TV, here are several steps to help troubleshoot and resolve the issue:
1. Confirm HDMI Connection
Make sure the AirTV is securely connected to an HDMI port on your DU7200.
Try switching to a different HDMI port if one isn’t working.
Use the TV remote to select the correct HDMI input
2. Power Cycle Both Devices
Unplug both the AirTV and the Samsung TV for 30 seconds.
Plug them back in and power them on — this often clears handshake issues.
3. Check Network Setup
AirTV requires a stable internet connection for streaming.
Make sure your Wi-Fi is working and that AirTV is connected to the same network as your TV (if using casting features).
4. Update Firmware
On your Samsung TV: Settings > Support > Software Update > Update Now.
On AirTV: Check for updates via the AirTV app or website.
I hope these tip helps. Should you have questions, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Ambassador
If you're having trouble connecting your AirTV device to your Samsung DU7200 TV, here are several steps to help troubleshoot and resolve the issue:
1. Confirm HDMI Connection
Make sure the AirTV is securely connected to an HDMI port on your DU7200.
Try switching to a different HDMI port if one isn’t working.
Use the TV remote to select the correct HDMI input
2. Power Cycle Both Devices
Unplug both the AirTV and the Samsung TV for 30 seconds.
Plug them back in and power them on — this often clears handshake issues.
3. Check Network Setup
AirTV requires a stable internet connection for streaming.
Make sure your Wi-Fi is working and that AirTV is connected to the same network as your TV (if using casting features).
4. Update Firmware
On your Samsung TV: Settings > Support > Software Update > Update Now.
On AirTV: Check for updates via the AirTV app or website.
I hope these tip helps. Should you have questions, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Ambassador
Written by a customer while visiting Samsung US