Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,749 Reviews)
Rating breakdown 2,749 reviews
5 Stars
1,712
4 Stars
452
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Samsung tv and Samsung sound bar
on October 13, 2025
Posted by: C McD
from Warner Robins, Ga 31088
I love my Samsung tv especially since I teamed it up with a Samsung sound bar.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Vivid colors and easy touse Smart TV features
on October 13, 2025
Posted by: Goducks2025
from Smith River, CA
I'm impressed with the picture quality out of the box. The Smart TV features are soeasy to use that I set aside my streaming box and see no need for it now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what we were lookig for !
on October 13, 2025
Posted by: ProTVwatcher
We looked at many options and I am so glad we bought this one It's exactly what we were looking for - in fact had even more than we expected. The display is crisp and clear, the set up was easy even for a couple of old folks like us, and we are more than satisfied with everything about this TV. Everything integrated perfectly with all our streaming services. I can't say enough about how great this TV is. We 100% recommend it to everyone.
Written by a customer while visiting Samsung US
Customer Rating
5
Great display
on October 13, 2025
Posted by: drewnlb
from Long Beach, California
This is great especially when something is recorded in 4K
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Television
on October 13, 2025
Posted by: Dsburne
from Southbury, CT
We bought this TV for our elderly mother. It is easy to set up, has a great picture and the user interface is very easy to use. We are very happy with this product and I highly recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Looses connection
on October 13, 2025
Posted by: Kathy
from Syracuse NY
I’ve been happy with my new tv except for the sudden loss of connection that happens a couple of times per week. Just drops it! My phone and computer stay connected, so it’s not my internet, it’s the tv. It’s very frustrating, and takes a couple of minutes to get back to what I’m watching.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 13, 2025
Kathy:
We appreciate your feedback on the Samsung DU7200 TV. I'm sorry to hear you are experiencing issues with your TV disconnecting.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. If you need further assistance or have any questions, please contact Samsung Customer Support. 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
We appreciate your feedback on the Samsung DU7200 TV. I'm sorry to hear you are experiencing issues with your TV disconnecting.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. If you need further assistance or have any questions, please contact Samsung Customer Support. 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and sound
on October 13, 2025
Posted by: Sully
We love the size and the great clear picture. Action scenes are especially vivid and clear.
Written by a customer while visiting Samsung US
Customer Rating
5
Well worth the money
on October 13, 2025
Posted by: Nighthawk
from Oregon
So much better than the rabbit ears 10 inch I was using before. I can see without squinting or blurry news
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US