Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,749 Reviews)
Rating breakdown 2,749 reviews
5 Stars
1,712
4 Stars
452
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great TV
on October 13, 2025
Posted by: Britbox addict
Excellent display. Perfect resolution. Easy to use.
Written by a customer while visiting Samsung US
Customer Rating
1
Stuck with 3 Samsung tv’s
on October 13, 2025
Posted by: Footeboyz
Samsung do not stand behind their product my 75” tv was 1 year old Motherboard crashed they sent a repair man. He looked at. It told me the problem and no one ever showed up again…….TRASH
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
Footeboyz:
I’m sorry to hear of the issues you had, and we understand your frustration with service. Your experience is very important to us and will be shared with our teams.
We ask that you please give us the opportunity to help by calling Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
We look forward to hearing from you soon.
- Samsung Ambassador
I’m sorry to hear of the issues you had, and we understand your frustration with service. Your experience is very important to us and will be shared with our teams.
We ask that you please give us the opportunity to help by calling Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
We look forward to hearing from you soon.
- Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on October 13, 2025
Posted by: Kaye
from Michigan
The TV was the perfect size for my son's room and it has a great 4k resolution.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Could be far better
on October 13, 2025
Posted by: allend
This TV's image color, contrast and sharpness is far lesser vs. my 85" Sony. I need a 60" TV (for limited cabinetry reasons) to produce a better image.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on October 13, 2025
Posted by: Kenny2025
from New Braunfels, TX
The TV weight and reliability is excellent. I would purchase again and again if I need a TV. The picture quality is perfect and the resolution is great. Excellent product and operating Home Screen!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on October 13, 2025
Posted by: techguy101
from Mansfield, MA
Picture looks good when watching movies. When watching something in a lower resolution like 1080p, the upscaling really makes a difference. Great TV!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Family movie night perfected
on October 13, 2025
Posted by: Staddy Daddy
from Dayton OH
I really enjoy our family TV purchase. We wanted an appropriately sized TV the space that gave us a theater experience and this one did it at a price point I could love with. Family movie night is even more special now with good colors, easy connections, a refreah rate that just make things look real and of course in 4K resolution. It was light and easy to mount and now im trying to talk my wife into another one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and easy to use.I have three TV’s.
on October 13, 2025
Posted by: Anonymous
from Florida
Only TV’s I’ll own! The Samsung picture is the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US