Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
3
Great TV - horrible sound
on September 20, 2025
Posted by: Mike
from Tampa, FL
Everything is great with the TV except the sound. The sound is unbelievably bad for what I have come to enjoy and expect from Samsung. I had to purchase and install a soundbar to bring it to parity with other Samsungs I have and other brand TVs.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung Brand Ambassador, September 22, 2025
Mike: While it's great to hear you are enjoying the image quality of your DU7200 TV, I'm sorry to hear of the difficulties you are experiencing with the audio. Your feedback is appreciated and will be shared with our internal teams. If you ever have other issues with your TV or questions regarding function, features, or settings, please know that Samsung Customer Support is here to help. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality
on September 20, 2025
Posted by: Bertha
from North Carolina
We love our 70 inch Samsung TV it has a great picture quality
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV I have ever own
on September 20, 2025
Posted by: Annie
Samsung TV are the best I have ever own! I highly recommend this brand. I own 4 Samsung TV’s and they are amazing. The quality and image are great, their own tv channels are incredible, so many to enjoy, actually cable is not even needed.
Written by a customer while visiting Samsung US
Customer Rating
4
Great Color
on September 20, 2025
Posted by: askeelaine
from Lindley, NY 14858
I love my Samsung. The only thing I would change is probably the remote. It needs to have more and bigger buttons and maybe lighted buttons for us "older" folks. A separate pause buttons also
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
65 inch
on September 20, 2025
Posted by: DesertDweller
TV has a great picture, but when you turn it on it has the annoying selection instead of going to what you watched last. As for the remote it sucks with its virtual channel .
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Quality is superb and great value.
on September 20, 2025
Posted by: Danny B
from Maine
Clear and realistic picture. I’ve had Samsungs for a while and each new technology upgrade is impressive. Love this one! Great value too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Only Samsung will do…
on September 20, 2025
Posted by: Ginny
Light, bright and smart. Great picture. Speakers are inadequate and the app ads are too much but I enjoy Samsung TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 20, 2025
Posted by: Suzyque
I love my Samsung tv. The picture is clear, sound is great and the features are easy to understand. The remote takes a bit of getting used to as it’s smaller than ones I’ve had before. I don’t have cable and having Netflix and Prime buttons make it easy. It’s easy to setup and connect to my WiFi.
Written by a customer while visiting Samsung US