Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
4
Decent T.V.
on September 5, 2025
Posted by: Southpaw Pete
from Tampa Fl
Great picture quality, excellent size, but needs better speakers! The sound quality is not good, always seems quiet.
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I only have Samsung tvs
on September 5, 2025
Posted by: Selltv
All my TVs are Samsungs. I love the picture quality the apps abilities, and they seem to be ahead of the curve on most streaming services.
Written by a customer while visiting Samsung US
Customer Rating
5
Great image quality
on September 5, 2025
Posted by: Anonymous
Tv is great! It does everything that I need it to do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Unhappy camper
on September 5, 2025
Posted by: Rolo
Had 50” tv 11months and while watching tv the screen went black I don’t think I’ll ever buy Samsung TV again
Response from Samsung USBy Samsung Brand Ambassador, September 5, 2025
Rolo: It’s unfortunate to hear about your experience with Samsung’s DU7200 TV. Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. Please give us a call so we can better support you with this issue. You can contact us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv with clear picture.
on September 5, 2025
Posted by: Vickie C D
Very nice tv. Clear picture. Would recommend to anyone.
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic picture, sound is not very good
on September 5, 2025
Posted by: Neila
from Rotonda West, Fl
Picture is extremely good, sound is very poor, overall, very pleased
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on September 5, 2025
Posted by: Peepa
from Syracuse NY
Best tv I’ve owned in years. Have had LG products and they have been good as that why I kept buying them. When iit started to fail I looked into buying it again but looked up recommended products and Samsung was right on top. It is so fantastic. Clear, almost 3D.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The color is good. It is easy to get around when i
on September 5, 2025
Posted by: Barbara
from Lady lake FL 32159
Your remote never works, right sometimes it turns on sometimes it doesn’t the volume doesn’t work all the time
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Samsung Brand Ambassador, September 5, 2025
Barbara: Thank you for reaching out and letting us know about the issues you are experiencing with your remote. Please try the following troubleshooting steps: First, please remove the batteries from your remote, and then hold the Power button for eight seconds to reset the remote. Then, reinsert the batteries and try to use the remote again. Next, Check if the remote is sending an IR signal. Take either a digital camera or use the camera on your phone or tablet. Point the remote at the camera, and then press and hold the Power button on the remote. As you hold the button down, look at the camera's screen. If the remote is sending an IR signal, you will see a colored light coming from the remote control. If you do not see the IR light, replace the batteries with fresh ones and try again. If you still do not see the IR light, then replace the remote. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Ambassador
Written by a customer while visiting Samsung US