Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
4
TV Speakers not loud enough
on September 5, 2025
Posted by: diamondcleric
I like the app features and I love the picture quality. My issue is that the sound is not loud enough and to get louder sound I need a soundbar... but to get a soundbar I have to give up one of the three HDMI ports. My previous Samsung allowed for an optical connection to the sound bar. To me this is a major issue because I wear hearing aides and need more sound. I also run 2 blue-rays, Dish and Amazon Fire stick so I need all three HDMI ports.
Written by a customer while visiting Samsung US
Customer Rating
5
N,/A
on September 5, 2025
Posted by: N2Ay
Best investment we have made in electronics. Yadda
Written by a customer while visiting Samsung US
Customer Rating
4
Decent T.V.
on September 5, 2025
Posted by: Southpaw Pete
from Tampa Fl
Great picture quality, excellent size, but needs better speakers! The sound quality is not good, always seems quiet.
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I only have Samsung tvs
on September 5, 2025
Posted by: Selltv
All my TVs are Samsungs. I love the picture quality the apps abilities, and they seem to be ahead of the curve on most streaming services.
Written by a customer while visiting Samsung US
Customer Rating
5
Great image quality
on September 5, 2025
Posted by: Anonymous
Tv is great! It does everything that I need it to do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Unhappy camper
on September 5, 2025
Posted by: Rolo
Had 50” tv 11months and while watching tv the screen went black I don’t think I’ll ever buy Samsung TV again
Response from Samsung USBy Samsung Brand Ambassador, September 5, 2025
Rolo: It’s unfortunate to hear about your experience with Samsung’s DU7200 TV. Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. Please give us a call so we can better support you with this issue. You can contact us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv with clear picture.
on September 5, 2025
Posted by: Vickie C D
Very nice tv. Clear picture. Would recommend to anyone.
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic picture, sound is not very good
on September 5, 2025
Posted by: Neila
from Rotonda West, Fl
Picture is extremely good, sound is very poor, overall, very pleased
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US