Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
This is amazing. I love what I have. Thanks guys
on August 7, 2025
Posted by: Miles_music
Excellent. I love it !!
I love the coloration
You feel like your in the t. V.
I love the coloration
You feel like your in the t. V.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bluetooth
on August 7, 2025
Posted by: Fishdo13
Great picture quality and sound. Bluetooth capability is awesome. Would definitely recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding TV
on August 7, 2025
Posted by: CaptFAR
from Milton, Florida
Outstanding TV for the price. Excellent picture quality. With all the apps and channel access in one place. No need for other devices. We use and outside antenna with a signal booster and get over 70 channels.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great to use
on August 8, 2025
Posted by: Sandd
Really like the app features and easy to use, love how big it is
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fine TV bud sound options are terrible!
on August 9, 2025
Posted by: Nopockets
from Tennessee
I purchased this TV last year for my rental summer home. I have two at home and have been very satisified. This one does not have an audio port of any kind except HDMI. I have a hearing problem and need higher volume to watch TV. I used to be somewhat of a TV geek but this one has me stumpted. I have be unable to attach any kind of personal sound device. I have bluetooth hearing aids and they seem to be connected but volume is so low I can't hear it.I tried to add a sound bar, That doesn't work. This is driving myself and my wife crazy. She is kindly letting me put the volume up but I still can't hear is well enough to catch all the dialog.
I have another Samsung that I do not need bluetooth for my aids so I think my only option is to switch out the TV's. That is if the other one has an audio out port. Sometimes the old way IS really better.
I have another Samsung that I do not need bluetooth for my aids so I think my only option is to switch out the TV's. That is if the other one has an audio out port. Sometimes the old way IS really better.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
2
Response from Samsung USBy Samsung Brand Ambassador, August 11, 2025
Nopockets:
Thank you for purchasing the DU7200 TV and for sharing your feedback regarding the sound quality.
The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU7200F Series and above.
If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Thank you for purchasing the DU7200 TV and for sharing your feedback regarding the sound quality.
The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU7200F Series and above.
If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful screen and size
on August 10, 2025
Posted by: Fading eyesight
from Augusta Georgia
I really love the clarity of the TV we purchased the 85 inch Samsung and it makes it feel like your in a movie theater we are both above the age of 60 and had the TV mounted in our living room it is very clear and easy to watch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not great
on August 10, 2025
Posted by: Dees
from Florida
Very disappointed. I had a Samsung TV in the past that was much better. This one is not bright, the picture is very dark if there is a night time scene. The settings don't give much control over the picture or sound. The remote is small with few options. The older Samsung TVs were better. The settings options were also better on the older TVs.
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy Samsung Brand Ambassador, August 11, 2025
Dees:
It’s unfortunate to hear you’re not fully satisfied with your DU7200 TV’s image quality. Below are a few settings that I recommend adjusting:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
It’s unfortunate to hear you’re not fully satisfied with your DU7200 TV’s image quality. Below are a few settings that I recommend adjusting:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung
on August 10, 2025
Posted by: Rakfen
from Michigan
Bright! Bold color! Beautiful! Great sound! HUGE!! Very easy installation too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US