Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
4
IN MY OPINION
on July 31, 2025
Posted by: BUFF
from Colorado
TV IS REALLY NICE! I WOULD GIVE IT A 5 BUT THE REMOTE IS WORTHLESS YOU SHOULD HAVE VOICE COMMAND ON ALL SOO CALLED SMART TV'S TO NOT DO SO IS THE OPPOSITE OF SMAT!!
I would recommend this to a friend!
Features
2
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Movie inside of home and enjoyful while home
on August 1, 2025
Posted by: Baby jean
Beautiful picture and the Samsung bar is a excellent match with good sound and it's so lively
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on August 1, 2025
Posted by: Eddie
from Virginia
The TV is just as I expected. I'm all in on Samsung. The integrated apps and gaming and Samsung TV are what makes it incredible.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Impressive
on August 3, 2025
Posted by: Anonymous
from Deer Park, NY
This television is perfect for me. The picture is sharp and the screen size is impressive. This model doesn't have all the bells and whistles, but I can't say I find it lacking in any way. I can't wait for football season to start :)
Perfect for sports fans.
The only downside to owning this beast is that it makes all hotel televisions look really small.
Perfect for sports fans.
The only downside to owning this beast is that it makes all hotel televisions look really small.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung TV
on August 5, 2025
Posted by: Too much time on TV
Picture is good, but not the best. I'm finding it annoying that Samsung is continually asking or sending me emails on their products.
Written by a customer while visiting Samsung US
Customer Rating
5
The Behemoth
on August 5, 2025
Posted by: mwstraw
from Odenton Md
This TV is massive with a great picture at a great price point. We love watching movies and playing games on this thing.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Internet connectivity issues
on August 5, 2025
Posted by: Grams
You have to plug and unplug it to get the cable to work. It’s a pain. Wow says it’s Samsung. The Samsung app hardly works. All 4 TVs we have are Samsung and have issues with them all going offline after you turn them off. At times it also resets itself and wants cable even though we don’t have cable anylonger. The color is fabulous that’s why the two rating instead of one. Connectivity is the issue. It also sounds lower in the room you in than when you leave the room. I have Samsung refrigerator also and the ice maker has gone out twice. We have a Samsung washer and dryer, at times the clothes aren’t washed, the for example toothpaste is still on a wash cloth, kitchen stains still on the potholders. The dryer is worthless unless you like semi damp clothes or having to dry a load for almost 4 hours before they are dry.
Response from Samsung USBy Samsung Brand Ambassador, August 5, 2025
Grams:
Thank you for your feedback. Please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
Next, try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~Samsung Ambassador
Thank you for your feedback. Please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
Next, try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV and good value
on August 5, 2025
Posted by: StanY
from Berlin Ct.
Great TV at a great price. It does evetything as expected and has a great picture and decent sound. The only thing I wish it had was a DI input like my old Samsung had.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US