Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great features and quality at an affordable price
on July 29, 2025
Posted by: Jsyk
I’ve been purchasing Samsung tvs for many years and this one do not disappoint. Affordable price with great features and picture. Easy to set up and connect to my network.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Useless Remote
on July 29, 2025
Posted by: London 111
The remote is hard to use and I cannot locate local channels. The picture is good.
Response from Samsung USBy Samsung Advisor, July 30, 2025
Hi London 111,
We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great I love my Samsung Tv
on July 29, 2025
Posted by: Piggy
from Baltimore Maryland
Great hooked the WiFi up and was great to go my son loves it I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture
on July 29, 2025
Posted by: Adotmiller
Noticed the volume is not very loud, I ended up having to buy a sound bar. But the picture is good and functional
Response from Samsung USBy Samsung Advisor, July 30, 2025
Hi Adotmiller,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
No title
on July 29, 2025
Posted by: Jppp
Very good picture. Samsung streaming TV is a nice added bonus.
Remote control is a huge disappointment. I don’t care for the design vis-a-vis previous generations of Samsung remotes. Additionally, the construction is (at best) flimsy. I already have problems with one of the directional buttons. Will likely have to buy a replacement soon - and it’s just reaching 1 year old - and I’m not here for 4 or 5 months in the winter.
Written by a customer while visiting Samsung US
Customer Rating
4
Pair a Samsung with a Samsung!
on July 29, 2025
Posted by: JeffC
from Los Angeles, CA
The picture on this TV is great; the sound, not so much, but, I paired it with a 270 watt 2.1 channel Samsung sound bar with a subwoofer, and now it rocks....literally!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
HD
on July 29, 2025
Posted by: LadyQ
It is the 2nd best samsung TV that I've ever owned
Written by a customer while visiting Samsung US
Customer Rating
3
Not for Seniors.. Not user friendly
on July 29, 2025
Posted by: FWC25
Not at all easy to setup unless you have a young person to help you.
Response from Samsung USBy Samsung Advisor, July 30, 2025
Hi FWC25,
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US