Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Nice pic
on July 29, 2025
Posted by: SamFan
from Michigan
Great picture, easy setup , good price, nice options and well made
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Very Disappointed
on July 29, 2025
Posted by: Dee Dee
from Wintersville ohio
Had it for 12 hours and it went to blue screen of death, returned to the store
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, July 30, 2025
Hi Dee Dee,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and quality at an affordable price
on July 29, 2025
Posted by: Jsyk
I’ve been purchasing Samsung tvs for many years and this one do not disappoint. Affordable price with great features and picture. Easy to set up and connect to my network.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Useless Remote
on July 29, 2025
Posted by: London 111
The remote is hard to use and I cannot locate local channels. The picture is good.
Response from Samsung USBy Samsung Advisor, July 30, 2025
Hi London 111,
We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great I love my Samsung Tv
on July 29, 2025
Posted by: Piggy
from Baltimore Maryland
Great hooked the WiFi up and was great to go my son loves it I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture
on July 29, 2025
Posted by: Adotmiller
Noticed the volume is not very loud, I ended up having to buy a sound bar. But the picture is good and functional
Response from Samsung USBy Samsung Advisor, July 30, 2025
Hi Adotmiller,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
No title
on July 29, 2025
Posted by: Jppp
Very good picture. Samsung streaming TV is a nice added bonus.
Remote control is a huge disappointment. I don’t care for the design vis-a-vis previous generations of Samsung remotes. Additionally, the construction is (at best) flimsy. I already have problems with one of the directional buttons. Will likely have to buy a replacement soon - and it’s just reaching 1 year old - and I’m not here for 4 or 5 months in the winter.
Written by a customer while visiting Samsung US
Customer Rating
4
Pair a Samsung with a Samsung!
on July 29, 2025
Posted by: JeffC
from Los Angeles, CA
The picture on this TV is great; the sound, not so much, but, I paired it with a 270 watt 2.1 channel Samsung sound bar with a subwoofer, and now it rocks....literally!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US