Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Only Samsung for me!!
on July 29, 2025
Posted by: MsJaaye
from Pineville, Louisiana
I purchased my first Samsung 65” curved TV in 2018 and I’ve been hooked on the quality and the customer service of Samsung. Since then, I’ve purchased another 65 inch curved TV and two 75” TVs for our home. I love the ease of adding additional devices through Samsung‘s Smart Things app.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 29, 2025
Posted by: Melo
from Philadelphia
Product is awesome and great features and I love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SUPERB SMART-TV
on July 29, 2025
Posted by: Allo
from Oklahoma
Samsung is in itself, a great product but, its UHD TV is on a whole, another level of greatness. 🫶🏾
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
43" Class Crystal UHD DU7200
on July 29, 2025
Posted by: Needtawrite
from Rosharon, tx 77583
This had been great so far. Quick and responsive.
My only problem is the remote. It had great features but, I cannot see the buttons in low light. There is no back lighting. I keep it in the bedroom and it's usually dimly lit. If i want to select anything, I have to turn on the light or fumble around with the phone and turn on the flashlight.
My only problem is the remote. It had great features but, I cannot see the buttons in low light. There is no back lighting. I keep it in the bedroom and it's usually dimly lit. If i want to select anything, I have to turn on the light or fumble around with the phone and turn on the flashlight.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture!
on July 29, 2025
Posted by: Stan the Man
from Raleigh, NC
The picture is amazing. It streams from the apps flawlessly.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 29, 2025
Posted by: Jaja
from Conroe Texas
Excellent color, sound very connectable with other devices. Love my 85" Samsung TV
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lacks features.
on July 29, 2025
Posted by: TVlover
from Shelburne Falls, MA
Love Samsung TVs. This model though I would have to say is just ok. This model though lacks an easy to use sleep timer and doesn’t have any voice control.
Features
2
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, July 30, 2025
Hi TVlover,
Thank you for your purchase. You are correct that the DU7200 TV does not have a Sleep Timer button. However, you can use the SmartThings app to turn on your TV by creating a Routine. To do so, ensure your TV is set up on your SmartThings app. Inside the app, press the + button and select Create Routine> If (Enter Time) > Then (Control devices). I hope this helps!
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Thank you for your purchase. You are correct that the DU7200 TV does not have a Sleep Timer button. However, you can use the SmartThings app to turn on your TV by creating a Routine. To do so, ensure your TV is set up on your SmartThings app. Inside the app, press the + button and select Create Routine> If (Enter Time) > Then (Control devices). I hope this helps!
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Happy customer
on July 29, 2025
Posted by: Damitjo
Love how easy it is to navigate. Best T.V. brand out there.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US