Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
1
Constant Terms updates
on July 21, 2025
Posted by: Mike
from Texas
The actual Tv is awesome but the constant terms updates Samsung does weekly and makes you accept are EXTREMELY annoying. Thus the 1* review. Get your act together Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, July 22, 2025
Hi Mike,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Samsung TV
on July 22, 2025
Posted by: Ram1
from Midland, Texas
The picture qualities is awesome. Love the menu like how I can control it from Siri.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The 65
on July 22, 2025
Posted by: TheLees
Samsung TVs are always brilliant. Amazing picture, sound and quality!
Written by a customer while visiting Samsung US
Customer Rating
5
75
on July 23, 2025
Posted by: Rocket
Love our 75. Great picture we hung it on the wall. A great asset to our home.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on July 25, 2025
Posted by: Tony
Ive been wanting a samsung smart tv for some time. Needed to replace my tv and i bought this one. Im very pleased. Sound, color, gaming, syncing with devices all amazing. Im a samsung fan for life. I own samsung phones, dishwashers and tablets.
Written by a customer while visiting Samsung US
Customer Rating
5
The best!
on July 29, 2025
Posted by: Radio Ed
from Cortland Ohio
I love my Samsung!!!!!!!! We don't have money for cable and this was the great answer!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on July 29, 2025
Posted by: Teetee
Our Samsung TV is so clear and beautiful. We have three in our home and will only buy Samsung TV'S.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I dont like a voice announcing time etc
on July 29, 2025
Posted by: dont have one
from austin Tx
It freezes and it's not working! I was tld it would fit on my existing tv holder that i was using on my old Samsung but it didn't fit!
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Advisor, July 30, 2025
Hi dont have one,
We appreciate your feedback regarding response time. For optimal performance, please ensure your DU7200 TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback regarding response time. For optimal performance, please ensure your DU7200 TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US