Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Faithfully consistent
on July 20, 2025
Posted by: Cocomelli
The persistence of Samsung to produce such great televisions is an example of how they are committed to delivering an always evolving product to a growing market.
I have purchased Sony Bravia, it was nice, but it wasn’t the quality, the vibrant color, the sound and longevity that the Samsung televisions provide. I am sold. I have had others in the past as well but Samsung has had me in their grip for 4 televisions and I am here!!! Attention on deck!!!
I have purchased Sony Bravia, it was nice, but it wasn’t the quality, the vibrant color, the sound and longevity that the Samsung televisions provide. I am sold. I have had others in the past as well but Samsung has had me in their grip for 4 televisions and I am here!!! Attention on deck!!!
Written by a customer while visiting Samsung US
Customer Rating
2
Not that bad a TV
on July 20, 2025
Posted by: RICH A
This tv replaced an LG tv. It's not bad ...but yhe set up was a chore. The LG had a feature that turned my TV on at the same time every day or 5 days of the week ....and it would turn off 2 hrs later ..this tv actually shuts off every night at a set time. Truthfully I appreciated the LG better.
Response from Samsung USBy Samsung Advisor, July 21, 2025
Hi RICH A,
We appreciate your feedback. Please know you can set up routines, like you mentioned, in the SmartThings App on your Android or Apple device.
To do so, ensure your TV is set up on your SmartThings app. Inside the app, press the + button and select Create Routine> If (Enter Time) > Then (Control devices). I hope this helps!
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate your feedback. Please know you can set up routines, like you mentioned, in the SmartThings App on your Android or Apple device.
To do so, ensure your TV is set up on your SmartThings app. Inside the app, press the + button and select Create Routine> If (Enter Time) > Then (Control devices). I hope this helps!
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
55" Class Crystal UHD DU7200
on July 20, 2025
Posted by: kya1
from Decatur, GA
Great picture, great sound. hate the remote. Would purchase again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on July 20, 2025
Posted by: Joey
from Dallas
Good quality and nice product , I really enjoy watching anything on this devise
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung set the bar.
on July 20, 2025
Posted by: Rusty
I am very happy with this product. It is a part of a 4 Samsung TVs. I’ve had others but nothing compares to Samsung. I thought if I went bigger from 65”to 75 I would lose clarity. It didn’t happen.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on July 21, 2025
Posted by: Dave
from Las Vegas
Great tv. It has an amazing picture and was very reasonably priced. I wish I had bought one for each room.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture!!
on July 21, 2025
Posted by: Vpez
from Dallas Texas
Love my Samsung tv!! Picture quality is fantastic and it is so easy to navigate between the different apps and regular tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great hardware, software needs work
on July 21, 2025
Posted by: Santa C
The picture quality of this TV is great for its price point. It is also very bright, going from a dark scene to a light scene actually hurst my eyes, that's how bright it can get. Overall, I am very happy with the performance of the TV for streaming, watching movies, and video gaming. That said, the Samsung software is convoluted and complicated. Some apps take too long to load (like Disney+ and YouTube) and navigation requires too many clicks to get where you want to be. Amazing hardware, ok software. I hope Samsung will put some more effort into software and also offer more frequent updates.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US