Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Samsung fan
on July 20, 2025
Posted by: Valbrowneyedgirl
from South Bend, Indiana
I have had several Samsung TVs and I will continue to buy their brand. Best out there!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV !!
on July 20, 2025
Posted by: Renée
from Henderson ,Nv
Easy to use remote and great colorful picture! It was an easy to install as well ! You will love this tv!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung 70" Class - DU7200 Series - 4K UHD LED LCD
on July 20, 2025
Posted by: warrmg
[This review was collected as part of a promotion.] Love the TV quality and clear picture. Absolutely hate the software that is constantly interrupting my TV view and trying to get me to go to the numerous apps even when just changing a TV channel. If I desire to go to an app, I know where to get access to them. Don't need a software spy trying to constantly trying to get me to navigate to another app. Its increased the number of times i have to hit a remote button to just change channels by 3-4 keystrokes. Also, the new remote with no number pad not user friendly either. Luckily my 2021 remote model works with all the same functionality. Finally, the GUIDE is so huge it only shows 5 lines at a time and the bottom line repeats on every advance page. Thus, only 4 lines of shows per page. And the text is so huge it almost takes up the entire 70" screen. Have not found anyway to reduce it or get more lines. Right not the software is a pain in the butt.....
Value
3
Response from Samsung USBy Samsung Advisor, July 21, 2025
Hi warrmg,
Thank you for your feedback. Samsung TV Plus can be disabled, which removes the channels from your default guide. Should you want to disable TV Plus, follow the steps below:
1) Navigate to the Samsung TV Plus app and press and hold the enter or select button on the remote. This will bring up two options. ‘Move’ and ‘Remove.’
2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service.
3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide.
Alternatively, you can leave TV Plus enabled and utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > All Settings> General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
Finally, to reduce the size of your menu, go to Settings > All Settings > General & Privacy > Accessibility.
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for your feedback. Samsung TV Plus can be disabled, which removes the channels from your default guide. Should you want to disable TV Plus, follow the steps below:
1) Navigate to the Samsung TV Plus app and press and hold the enter or select button on the remote. This will bring up two options. ‘Move’ and ‘Remove.’
2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service.
3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide.
Alternatively, you can leave TV Plus enabled and utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > All Settings> General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
Finally, to reduce the size of your menu, go to Settings > All Settings > General & Privacy > Accessibility.
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Good enough with caveats
on July 20, 2025
Posted by: srijan
TV video/audio quality is good - better than expected for the price. But, the TV OS software is not very good. It's sluggish and sometimes crashes. Also, voice input almost never works.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on July 20, 2025
Posted by: DC58
Great tv, easy assembly and set up. Works well, easy to add apps and find what I'm looking for.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommended
on July 20, 2025
Posted by: Pete
Love this tv. It’s the best one I have ever owned. Great features and amazing quality picture. Highly recommended
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV for the Price!
on July 20, 2025
Posted by: Susan K
This TV is well worth the price I paid. I’m impressed with its picture quality, sound, and ease of use. The TV fits and works nicely in the living room of my apartment.
Written by a customer while visiting Samsung US
Customer Rating
5
New Favorite TV
on July 20, 2025
Posted by: HappyCustomer
from Illinois
As a first time Smart TV purchase, this was perfect. Easy to set up and use. After a few initial qualms, we dove in and had it done. The picture is clear and crisp. The remote is user friendly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US