Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
1
Garbage
on July 12, 2025
Posted by: Bestie Valentino
This tv is total garbage. Had it just shoot a year and the tv started turning on & off by itself and now all I can get is a black screen. I have tried all of the troubleshooting and I can hear it turning on and off but I have no picture or sound. This tv is as awful as their appliances. I will never buy another Samsung product and do not recommend anyone else buy them either.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, July 14, 2025
Hi Bestie Valentino,
We appreciate your review of Samsung’s DU7200 TV. To better understand the issues you’re experiencing and assist with troubleshooting or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days), or visit our website and click ‘Support’ to connect with a LiveChat agent.
~ Samsung Advisor
We appreciate your review of Samsung’s DU7200 TV. To better understand the issues you’re experiencing and assist with troubleshooting or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days), or visit our website and click ‘Support’ to connect with a LiveChat agent.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture color.. vibrant and beautiful.
on July 17, 2025
Posted by: Terry
I bought the 70" for my living room, and put the 55" in my bedroom. My new 70" Samsung TV is so awesome. It came with apps already on it . All my TV's are Samsung. Great picture, the color is beautiful. Whenever you watch a movie, the color bright. I get compliments on it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on July 17, 2025
Posted by: SAMSUNG TV
SAMSUNG TV is a great investment for Movies,Sports,Entertainment, and more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on July 20, 2025
Posted by: EveW
from PA
I have 3 Samsung TV's I like them all. I like quality of movies. I love smart features. I can even use my phone to control all my TVs I like the sound of movies on them as well. Everything I own is Samsung. A+++
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good deal
on July 20, 2025
Posted by: Christie12345
Picture is amazing. Price was great for the size and quality.
Written by a customer while visiting Samsung US
Customer Rating
5
Quality product
on July 20, 2025
Posted by: Macdad
from Idaho Falls, Idaho
I have six Samsung TVs and have had great luck with this brand
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on July 20, 2025
Posted by: CatWill74
from Independence, MO
I done a lot of research before I purchased this TV. I knew I wanted a Samsung though. It has great picture quality, the sound depends on the station you're watching.The sound is great as well. It was easy to setup and connect to my other Samsung devices. I was so happy with this TV that I purchased a 50" for my bedroom as well. I love that you can download your favorite streaming apps and arrange them on the home screen. It has a live TV option like Roku. Overall I'm a satisfied customer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TVs
on July 20, 2025
Posted by: RobS
Bought two new samsungs and four months later very happy with the purchases.
Written by a customer while visiting Samsung US