Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Outstanding TV EXPERIENCE
on July 5, 2025
Posted by: Luddite
from Cary nc
Samsung replaced Sony in my house and I was never sorry. World class design and features with an awesome picture clarity. Samsung till I die!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best television ever
on July 5, 2025
Posted by: Stac
from Red Bay, Al
I love everything about it! The Ultra High Definition is for real!!!! It's amazing, almost like the people are standing right here in my living room!!! The color is fantastic too! I'm at home all the time so I get to enjoy it day and night that is unless I am running errands or outside!!! The sound is absolutely perfect!! If I'm cleaning my house I just turn on my music, no need for a radio anymore!! I don't hear so good in my right ear but I also don't have to turn my television up to a hundred either!! That's awesome as well!! If anyone I know is looking to make a purchase for a TV, you can bet that I will recommend this one!! I feel that I made a very excellent decision choosing this one!! Thank you Samsung!!!!!! Oh yeah also, I can see it from any seat in my living room😊😎😁😀
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture very realistic
on July 5, 2025
Posted by: Longjohn
from East coast
Excellent picture. Color is very realistic. I love the way it works with other Samsung products it automatically controls the sound system and interacts well with ruko. Samsung plus is a great feature. Much more user friendly than previous Samsung TV we had,which still works fine for someone else.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It was simpler!
on July 5, 2025
Posted by: Dakine
from Hilo, Hawaii
I've always had wonderful experiences using Samsung products, from phones to laptop and television now. It was my husband's preference. But, now we're not together and I'm not tech savy, I find it difficult at times trying to figure out what, how, and why. Especially when certain apps have an update and it changes the way I was using it before. Sorry, you can't teach this ole dog new tricks!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent TV!
on July 5, 2025
Posted by: E Lee
from Mississippi
This is a beautiful TV. The picture is vivid with beautiful color and crisp images. The Samsung network provider excellent entertainment.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect 65” Samsung flat screen smart television
on July 6, 2025
Posted by: SamsungFamily5
from New York, NY
Samsung brand is the ONLY Flat screen television myself and my family have ever owned and my new 65” Samsung smart television is perfect! The sound, the picture are unbelievably extraordinarily beautiful and the price was extraordinarily low for a 65” television! Samsung always produces the most PERFECT and best quality products for all technological devices including cellular phones! Thank you Samsung for always providing myself and my family with the best in entertainment and the best value for your pocketbook! Samsung is the BEST electronics company in the world!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Limitations
on July 6, 2025
Posted by: Judy
I love the picture and size. However I am 93 years old and not Tech Savvy. I have a great deal of trouble with
the remote control and still have to call my granddaughter a great deal to help me. Since she does not live
with me--this is not convenient.
the remote control and still have to call my granddaughter a great deal to help me. Since she does not live
with me--this is not convenient.
Written by a customer while visiting Samsung US
Customer Rating
3
Not impressed
on July 6, 2025
Posted by: Sandy
Remote is all black with no back light. Have to keep a flashlight right beside me whenever I use it.
No recorder button so I can speak.
Without a sound bar sound is tinny even though I’ve adjusted the bass settings.
Would really think twice before purchasing another TV by Samsung.
No recorder button so I can speak.
Without a sound bar sound is tinny even though I’ve adjusted the bass settings.
Would really think twice before purchasing another TV by Samsung.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, July 7, 2025
Hi Sandy,
Thank you for sharing your thoughts regarding the DU7200 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for sharing your thoughts regarding the DU7200 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US