Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great picture quality!!
on July 5, 2025
Posted by: Bebs
I love my Samsung TV. I have been a Vizio fan for some time with no issues at all. I will admit that at age 68, I wanted a larger screen and my decision would probably be based on cost. I found a great deal on this one and snapped it right up. Picture and sound are really great. My only problem with it is Me - I’m not used to the newer technology and so I have been working on that. I really only use basics but I needed to work on pairing my AirPods and adjusting volume - both are now working great!! Bonus - my old 42 inch screen got moved to my bedroom and my older yet 32 inch screen was converted into a monitor for my computer!!
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture and sound
on July 5, 2025
Posted by: Babs
The television itself has great picture and sound. The remote is a disaster. Difficult to use, no numbers, few letters. Impossible to figure out how to do easy tasks, like find the guide, or locate recorded shows and movies. Absolutely hate the remote
Features
1
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, July 7, 2025
Hi Babs,
Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Best purchase
on July 5, 2025
Posted by: Veronica
from Atlanta
Very clear picture and sound projects. I purchased for my mom’s room
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great, clear picture.
on July 5, 2025
Posted by: Awbie
Being non-techies, this Samsung TV Plus has us completely baffled. We are in our very late 80’s and have had to ask our younger friends how to maneuver around the tv. It was one of our young friends who convinced us to buy this. Am certain it’s a great tv, but we really wish it came with a PRINTER USER MANUAL so we could follow through with directions. We wish we could just turn it on and find immediately what we want. Oh, to be young again. As I said, it must be a wonderful tv for those who knkw what they are doing. Quality of picture is great.
Response from Samsung USBy Samsung Advisor, July 7, 2025
Hi Awbie,
We appreciate your feedback. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
To download the manual and quick start guide, please follow this link: https://www.samsung.com/us/support/downloads/?model=N0060577&modelCode=UN43DU7200BXZA or by going to our website and clicking Support.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
We appreciate your feedback. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
To download the manual and quick start guide, please follow this link: https://www.samsung.com/us/support/downloads/?model=N0060577&modelCode=UN43DU7200BXZA or by going to our website and clicking Support.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV for the money
on July 5, 2025
Posted by: Mr Samsung
Great TV with built in features that allow you to throw away the firestick because its not needed. I love the overall picture and the ability to control my samsung surround speakers with the TV remote. Its a great TV and I'm so glad I purchased it.
Written by a customer while visiting Samsung US
Customer Rating
5
The Best TV
on July 5, 2025
Posted by: Anonymous
from New York, NY
I was totally blown away when I first turn on our new 65 inch TV!!! The picture was crystal clear & the family is happy for the purchase!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality picture
on July 5, 2025
Posted by: Greg
Great product to view my needs and wants!!!!!!!!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on July 5, 2025
Posted by: NCBarb
I have had my Samsung tv for a couple of months now and it continues to amaze me. The picture is perfect. I will always buy Samsung products.
Written by a customer while visiting Samsung US