Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Love it
on July 5, 2025
Posted by: Peggysu
Perfect for my needs. Easy set up, my only problem is that in order to sign into my samsung account they need to send me a text and I don't have a phone for that wish they could send an email
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We installed all by ourselves! Super Easy!
on July 5, 2025
Posted by: CinH13
from Pennsylvania
The 55" size was as large as we could go in our new home. There was a wall mount already installed in a book case that designated our maximum size. Great picture with vibrant colors. Easy to hang on a swivel wall mount. Connecting to our internet provider was super easy! Highly recommend the size. Love all the preload Apps, so we just needed to log into our accounts. We were chilling to our favorite programs in warp-speed!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, great TV, would Highly recommend
on July 5, 2025
Posted by: Debbie
from Cayce SC
Absolutely love the TV. The picture is crisp and clean. and they have tons of free channels. Will be purchasing another one at some point in the future. The prices are not bad either.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on July 5, 2025
Posted by: Lenw
Outstanding picture and function. Love the apps built in.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
WiFi drops!!!!
on July 5, 2025
Posted by: Ml1324
from Texas
Tv constantly disconnects from WiFi and is the only device to do so so I know it’s not the service. This is apparently a known issue.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Advisor, July 7, 2025
Hi Ml1324,
We appreciate your feedback on the Samsung DU7200 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback on the Samsung DU7200 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
DU7200 tv
on July 5, 2025
Posted by: Hanson
UHD DU 7200 55" is a great smart tv great views easy remote to use
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall, complete great features
on July 5, 2025
Posted by: Extremely Satisfied
from Naples, Fl
I cannot possibly be any happier with my product and the service. I am so grateful and cannot thank you enough for offering this to me as it was a total surprise to find this at such a good price and I am an extremely satisfied customer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on July 5, 2025
Posted by: Jacq
Tje TV is crystal clear to watch. Images lop out at you as if you are there.
Written by a customer while visiting Samsung US