Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2 out of 5
4.2
(2,783 Reviews)
Open Ratings Snapshot
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product. 
(
1,013 out of 1,291
)
Best Buy Privacy Policy
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5 out of 5
5
EXCELLENT BUY & FEATURES
on July 5, 2025
Posted by: Chauncey Eugene
from Kansas City Missouri
The picture quality is pure perfection! The color automatically adjusts to different lighting and the colors are pure and rich. The sound is and audio are perfect for everyday use and family life. Gamers and movie buffs will definitely need to add the Samsung Sound Bar for the ultimate experience. Fits perfectly in the master suite of our home. The best feature of this TV is that it talks too you. Super cool feature! The TV doesn’t talk too much and will learn your schedule and viewing habits. Another cool feature is the Samsung Smart Hub and Samsung TV . With Samsung TV you actually do not need to purchase any streaming services because with Samsung TV you will find TONS of FREE streaming content and movies. Highly recommend! Meets and exceeds expectations. Five stars
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on July 5, 2025
Posted by: Elsie
Excelent Tv ,beatiful color the best smart tv we have
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very satisfied!
on July 5, 2025
Posted by: Angie
from Charlottesville Virginia
My Samsung big screen is amazing! Beautiful clear picture with vibrant colors. I highly recommend this tv!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing TV
on July 5, 2025
Posted by: Chrispy
from Milwaukee WI
I love the TV! I use it primarily for YouTube and connecting my PC for ultra clear graphics and high resolution. There’s so many features that I haven’t even used.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really like it.
on July 5, 2025
Posted by: tnecniv
Amazing how much technology is crammed into this TV for the price. Nice pictures, great interface to sound system, and attractive presence.The Samsung navigation from the Home screen is awkward but after some practice it becomes more intuitive.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Found to be lacking, but still good product.
on July 5, 2025
Posted by: AV_guy
Overall, I am pleased with the product I purchased. Good features. However, I am disappointed in the lack options concerning audio out from the TV. I would have really enjoyed the optical out.
Response from Samsung USBy Samsung AdvisorJuly 7, 2025
Hi AV_guy,

Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info

~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on July 5, 2025
Posted by: Tammy
I love it. Works great. Color is awesome. Sound is outstanding
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Too many hick-ups
on July 5, 2025
Posted by: June
Installed apps keep going off- I learned how to hold down the off key to delete extra content, but have to do that fairly often.
Response from Samsung USBy Samsung AdvisorJuly 7, 2025
Hi June,

We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info

~ Samsung Advisor
Written by a customer while visiting Samsung US
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