Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Great features
on July 5, 2025
Posted by: Tammy
I love it. Works great. Color is awesome. Sound is outstanding
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Too many hick-ups
on July 5, 2025
Posted by: June
Installed apps keep going off- I learned how to hold down the off key to delete extra content, but have to do that fairly often.
Response from Samsung USBy Samsung Advisor, July 7, 2025
Hi June,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on July 5, 2025
Posted by: Peggysu
Perfect for my needs. Easy set up, my only problem is that in order to sign into my samsung account they need to send me a text and I don't have a phone for that wish they could send an email
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We installed all by ourselves! Super Easy!
on July 5, 2025
Posted by: CinH13
from Pennsylvania
The 55" size was as large as we could go in our new home. There was a wall mount already installed in a book case that designated our maximum size. Great picture with vibrant colors. Easy to hang on a swivel wall mount. Connecting to our internet provider was super easy! Highly recommend the size. Love all the preload Apps, so we just needed to log into our accounts. We were chilling to our favorite programs in warp-speed!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, great TV, would Highly recommend
on July 5, 2025
Posted by: Debbie
from Cayce SC
Absolutely love the TV. The picture is crisp and clean. and they have tons of free channels. Will be purchasing another one at some point in the future. The prices are not bad either.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on July 5, 2025
Posted by: Lenw
Outstanding picture and function. Love the apps built in.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
WiFi drops!!!!
on July 5, 2025
Posted by: Ml1324
from Texas
Tv constantly disconnects from WiFi and is the only device to do so so I know it’s not the service. This is apparently a known issue.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Advisor, July 7, 2025
Hi Ml1324,
We appreciate your feedback on the Samsung DU7200 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback on the Samsung DU7200 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
DU7200 tv
on July 5, 2025
Posted by: Hanson
UHD DU 7200 55" is a great smart tv great views easy remote to use
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US