Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
55 Inches perfect for my home
on June 20, 2025
Posted by: None
from Plains, Mt
I have a very, very clear picture. Just the right size for me in my Home.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Color is great clear features.
on June 20, 2025
Posted by: Luckyme
Love the brand love the product like all the features very pleased what else can I say .
Roy Garcia
Roy Garcia
Written by a customer while visiting Samsung US
Customer Rating
5
The best of the best is Samsung.
on June 20, 2025
Posted by: Marcelo Aguilera
from Macon, Ga
Excellent picture quality, beautiful clear picturesque view. Very user friendly, very affordable for a 50”, great on internet connectivity. It’s an upgrade from 2007 Samsung. My refrigerator, washer and dryer and 3 tvs in the house are Samsung. Also, I have the galaxy S24. My next purchase Samsung Stove. There is Samsung and Samsung, no others.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great
on June 20, 2025
Posted by: pattherat
from florida
great product look great nice glassy picture amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture, no optical connector
on June 20, 2025
Posted by: Mojo
from Orlando, FL
I received the 65” version of this model when I purchased my laptop and it’s great I had to get another Samsung Crystal UHD! The wall mounted TV in my bedroom was a 60” and I couldn’t even read the basketball game’s score! This 40” easily replaced my 60” with the clear and sharp screen!!! Easy to mount and set up. Practical plug it in, connect whatever you’re using and follow the utility to set it up.
There is one downside and that is there is no optical connection. Figure that?! I couldn’t connect my Sonos soundbar because this TV doesn’t have an optical connection. So I ordered a Vizio soundbar which has a HDMI connection..
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not Happy
on June 21, 2025
Posted by: Wonderbread
from Northern California
Considering returning this TV as the speakers are already blown out. The remote control is very bad, you gotta point it directly at the TV for response. Remote layout is very hard to operate. Remote has no voice to text option when searching for titles. Remote has no lights to help see bad layout of buttons which is very annoying. My 10 year old 30” Samsung remote has a much better layout and has back lighting to find the right buttons. Picture quality is pretty good but could be brighter. No screensaver options to add family photos. Samsung Analog system is immediately in your face upon startup, like they’re trying to force you to use their subscription system. Roku’s system and layouts are much better. It’s actually very disappointing for the price. We expected a much better TV for the price. Will probably try and return it because of the blown speakers alone. What happened Samsung?!?!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, June 22, 2025
Hi Wonderbread,
We appreciate your feedback on your Samsung’s DU7200 TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
We appreciate your feedback on your Samsung’s DU7200 TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on June 21, 2025
Posted by: Luv2shop
from Maryland
Love the picture vibrant colors. My 1st Smart TV and I'm very happy with my purchase. I even purchase a Samsung sound bar which increased my happiness 😊
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One Big Beautiful TV.
on June 21, 2025
Posted by: TurnItOn
from Lexington, KY
It’s one bug beautiful view! This TV is easy to unpack, easy to set up and easy to use. When they say this is a smart TV they aren’t lying. I had read a number of expert reviews on line and chose this TV because of their raves and I haven’t been disappointed. The product looks great, the picture quality over WiFi is clear and the remote interface is easy to navigate. And the price makes this TV a great value.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US