Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
4
The picture is great
on June 5, 2025
Posted by: Scott
The picture is great but the internal sound product is not the best. We have four Samsung TV’s and really enjoy the picture quality. The remote control could be better.
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture!
on June 5, 2025
Posted by: PhillyMama
from Montco, PA
Beautiful picture. Great for the tech savvy. If you are getting this for you 89-year-old mother-in-law, don't do the set up. Simply plug it in and use the cable provider's remote. The multiple options at setup are great for those who want a super customized experience.
I wish they would allow options for a central foot rather than the wide spread legs.
I wish they would allow options for a central foot rather than the wide spread legs.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buy it!!!
on June 5, 2025
Posted by: Toni
The perfect tv tot my bedroom and turns itself off if I fall asleep. Love the size and all features.
Written by a customer while visiting Samsung US
Customer Rating
1
Never again
on June 5, 2025
Posted by: Susie
No games just a couple of tv's a tablet and desk top and very good wifi, have my 50in Crystal under a year and now takes forever to load streaming. Unplug restart router etc still sucks. Right now can only load Pluto. My 32in Vizio right now works great
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, June 6, 2025
Hi Susie,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Advisor
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 5, 2025
Posted by: Alzach
I have purchased Samsung products for over 20 year’s outstanding performance and excellent longevity will continue to purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks even bigger close up
on June 5, 2025
Posted by: Nickyname
Cant wait for the 86 inch model Wow picture would be stupendous if I knew what that meant.
I can see my tv again, My other TV broke, A lot of colors for color lovers. What will tomorrow bring.
If only I could give it a big hug. My arms are to short.
I can see my tv again, My other TV broke, A lot of colors for color lovers. What will tomorrow bring.
If only I could give it a big hug. My arms are to short.
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture quality. But, read the review.
on June 5, 2025
Posted by: firedog
from CA. coast
Excellent picture quality. Sound is OK. Navigating the channels and different apps is, in my view. not user friendly at all. The remote is too small and difficult to use , again IMO. I have an older LG that is way easier to navigate and utilize. In hindsight, I should have purchased an LG and I almost returned this Samsung. I have the 55 inch Crystal UHD.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
43" Samsung HDTV
on June 6, 2025
Posted by: Bill S
I love my Samsung 43" HDTV! Great picture quality!
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US