Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,783 Reviews)
Rating breakdown 2,783 reviews
5 Stars
1,733
4 Stars
459
3 Stars
263
2 Stars
153
1 Star
175
78%of customers recommend this product.
(
1,013 out of
1,291)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
4
Good TV
on June 5, 2025
Posted by: ACFH
from Florida
Nice TV, good deal for the price.
Good contrast and bright image.
Needs a sound bar as the TV speakers are very bad
Good contrast and bright image.
Needs a sound bar as the TV speakers are very bad
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Dont like
on June 5, 2025
Posted by: jimmymac
Dont like it. Has no earphone plug, too many ads. prefer my a42.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
2
Response from Samsung USBy Samsung Advisor, June 5, 2025
Hi jimmymac,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Nice TV
on June 5, 2025
Posted by: Samsung502
Very good TV, easy to use and great picture, I would highly recommend
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV for someone in budget!
on June 5, 2025
Posted by: leclerc16
from Saint Louis, Missouri
I got this TV back in December for a Christmas present from my parents as my current one was old and dingy. It took time to get used to the features and set it up but like everything else - practice makes perfect.
The sound system is great and can be loud by itself. Sometimes things can be slow to load.
The sound system is great and can be loud by itself. Sometimes things can be slow to load.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is KING!
on June 5, 2025
Posted by: niknak4009
from Hawthorne, CA
This would be my fifth Samsung television over the years. I stay brand loyal when I'm treated like a valued customer. Each product has lasted me for years, televisions, telephones, computer monitors, you name it. I can hardly wait to get an entire kitchen/laundry of Samsung appliances, so everything will be connected. This is my wish list when I move into my own place.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not user friendly
on June 5, 2025
Posted by: Loli
from Ocala FL
TV is good, but I am unable to use the new technology
Response from Samsung USBy Samsung Advisor, June 5, 2025
Hi Loli,
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for choosing Samsung and for your feedback on the DU7200 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Works allright
on June 5, 2025
Posted by: Idiot
from Hill Country, Texas
The picture and sound are good. My only issue is no optic cable connection for my soundbar. When deciding to purchase, I was sure there was an optic connection but I was mistaken. I would not purchase again if I knew there was not the ability to connect to my sound system.very disappointed with this aspect.
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has done it again
on June 5, 2025
Posted by: Rich
from Middletown
Tv was on sale for Christmas so I purchased this tv it. I am glad I did it I have older Samsung TV and they have worked out great so far.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US