Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
3
My TV sometimes
on May 20, 2025
Posted by: Why you
This TV is fair. Little more complicated to use than other smart TV’s. Picture is decent. Sound quality good. It does not have voice command.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
4
Response from Samsung USBy Samsung Advisor, May 21, 2025
Hi Why you,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV for the price
on May 20, 2025
Posted by: Scotty
I bought this for the camp at the lake and it has performed
Great
Great
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent buy
on May 20, 2025
Posted by: DaintyTia
from Stockbridge, GA
I absolutely love my Samsung TV! The picture quality is stunning—crystal clear with vibrant colors and deep contrast that makes every movie night feel like a theater experience. The smart features are super easy to use and let me stream my favorite apps like Netflix, YouTube, and Hulu with just a few clicks. I also appreciate how sleek and modern the design is—it fits perfectly in my living room and really upgrades the space. The sound is surprisingly powerful even without a soundbar. Overall, I’m very happy with this purchase and would definitely recommend a Samsung TV to anyone looking for quality and reliability.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not impressed
on May 20, 2025
Posted by: Eddie
The view is good. I don't like the only voice remote. Luckily I kept the old remote cause that still worked. My first samsung tv crapped out in 7 years. Not worth fixing for the price of a new one. But you probably know that
Response from Samsung USBy Samsung Advisor, May 21, 2025
Hi Eddie,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
Review
on May 20, 2025
Posted by: Tula
Some apps installed don’t load properly or at all. Constantly buffering yet the other Samsung tv I purchased works great.
Response from Samsung USBy Samsung Advisor, May 21, 2025
Hi Tula,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Love my first big TV!
on May 20, 2025
Posted by: MaggieFig
Moved to FL, and had to get a smart TV. Samsung was recommended, and I'm so happy that I listened. I love everything about my big Samsung TV!
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture and sound
on May 20, 2025
Posted by: TooTall
The TV works great , the software is the downfall. The software set up on my 65 curved samsung is close to perfect. On this unit it is too easy for my wife and others to be frustrated by this UI when moving between streaming and local air .
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Lovely tv
on May 20, 2025
Posted by: Fallen angel
from Los ángeles ca
The item really does live up to our expectations it’s a great tv
Great definition of image and the office were just right..
Great definition of image and the office were just right..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US