Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,764 Reviews)
Rating breakdown 2,764 reviews
5 Stars
1,723
4 Stars
454
3 Stars
261
2 Stars
153
1 Star
173
79%of customers recommend this product.
(
1,009 out of
1,285)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
Like all the features
on May 20, 2025
Posted by: MeTP
Have bought two televisions in the past two. No problems. Everything as advertised.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly Great
on May 20, 2025
Posted by: busarobin
The picture on this TV is beautiful -- except on shows that are dark. Have looked at reviews, reddit threads and no one can figure out how to make the picture brighter, especially during the daytime when our room is bright and the show is dark. Have tried everything suggested. We have to bring down all the shades just to watch a program like Your Friends and Neighbors or Handmaids Tale.
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture on this 55" screen.
on May 20, 2025
Posted by: GMan One
Easy hookup, even for a non-technical person. Looks and work better than my last Samsung purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 20, 2025
Posted by: Raresja
from HOLLYWOOD FL.
Exelente imágenes. Lot of applications.I used to use Roku device for application. Now I don't need it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE MY 70" Samsung TV
on May 20, 2025
Posted by: CoachDuds
ease of use and picture quality are awesome. I LOVE MY TV
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good purchase
on May 20, 2025
Posted by: Peyito58
from Gurabo, Puerto Rico
Very good picture. Excellent product for the price. It was a little complicated at first, but after passing the learning curve it became better to program. Also using the app helps a lot.
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on May 20, 2025
Posted by: Paul
Hard to use. Tuner looses air channels immediately after setting them. Remote lacks buttons and hard to use. Nice picture and sound however. Tv lacks inputs and outputs.
Response from Samsung USBy Samsung Advisor, May 20, 2025
Hi Paul,
Thank you for reaching out and letting us know about the issues you are experiencing with your DU7200 TV not saving your sound/volume settings.
Please ensure that your TV is in Home Mode by going to Settings> All Settings >General & Privacy System> Manager Usage Mode> Home Mode.
To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~Samsung Advisor
Thank you for reaching out and letting us know about the issues you are experiencing with your DU7200 TV not saving your sound/volume settings.
Please ensure that your TV is in Home Mode by going to Settings> All Settings >General & Privacy System> Manager Usage Mode> Home Mode.
To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 65”.
on May 20, 2025
Posted by: Bruzer
The picture is great. Easy to set up. The sound is not good, need to also purchase a sound bar.
Written by a customer while visiting Samsung US