Customer reviews from Samsung US
Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Average customer rating
4.2
(2,749 Reviews)
Rating breakdown 2,749 reviews
5 Stars
1,712
4 Stars
452
3 Stars
259
2 Stars
153
1 Star
173
78%of customers recommend this product.
(
1,002 out of
1,277)
Customer Reviews for Samsung - UN75DU7200B 75 inch Class Crystal Series LED 4K UHD Smart TV
Customer Rating
5
The picture quality 😍
on July 6, 2024
Posted by: Bleezyj
[This review was collected as part of a promotion.] I purchased this tv after having a Toshiba 4k fire tv for 8 years. The clarity and picture on this tv has been a 10/10! Brings movies and gaming to a whole new level. The dynamic picture mode feels like a 3d experience. Definitely recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Television
on July 13, 2024
Posted by: AmazinglyGreat
[This review was collected as part of a promotion.] Great TV the resolution is very clear, and the sound quality is nice and crisp!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent value
on July 26, 2024
Posted by: Samfan
[This review was collected as part of a promotion.] This tv has an impressive image quality at a really good price! Overall experience has been great, I'd recommend a steaming device for it for more responsive experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this is a great product in all ways
on May 21, 2024
Posted by: condobill
[This review was collected as part of a promotion.] watch live sports and the pic is terrific. also tv was easy to set up following the on screen prompts
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like it so far
on July 28, 2024
Posted by: Noclueforthis
[This review was collected as part of a promotion.] I like that I can connect my headphones to it with bluetooth. The picture is decent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No digital audio ports, but great TV despite that.
on November 21, 2024
Posted by: FloridaManchild
from Tampa, FL
Stinks that it's missing an optical digital audio port, but it's got really good sound from the TV speakers, and we're able to Bluetooth to our soundbar.
The contrast in the display is really easy to see, we love how clear and easy it is to watch movies in our living room now.
The contrast in the display is really easy to see, we love how clear and easy it is to watch movies in our living room now.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed
on November 27, 2024
Posted by: Haloooo
from Minnesota
Extremely disappointed. There’s not optical cord plug. I can’t use my sound bar or base.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
3
Response from Samsung USBy Samsung Advisor, November 29, 2024
Hi Haloooo,
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores!
I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores!
I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY!!!!! READ THIS FIRST!!!!!!!!!
on December 2, 2024
Posted by: tunanocrust
from iowa
DO NOT BUY, one you have to create a samsung account just to "activate" the smart hub to use apps like netflix, being forced to create an account that just farms your info is wild to me, also there are ZERO audio outputs on this tv besides hdmi arc lol laughable at best, one feature i hated right off the bat is how it was turning on my ps5 without me telling it too because i plugged it in the hdmi port , i would not recommended this tv or any samsung tv to anyone i know
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, December 2, 2024
Hi tunanocrust,
Thank you for taking the time to provide feedback on your DU7200 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Thank you for taking the time to provide feedback on your DU7200 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Written by a customer while visiting Samsung US